Vista città

Recensioni per Alhambra Hotel

2.5 out of 5
Alhambra Hotel
17-19 Argyle Street, London, England

Recensioni

8,4

Ottimo

Valutazione di 10 - Eccellente. 426 su 1012 recensioni" "
Valutazione di 8 - Buono. 373 su 1012 recensioni" "
Valutazione di 6 - Soddisfacente. 135 su 1012 recensioni" "
Valutazione di 4 - Scarso. 48 su 1012 recensioni" "
Valutazione di 2 - Terribile. 30 su 1012 recensioni" "

8,8/10

Pulizia

8,8/10

Personale e servizio

7,8/10

Servizi

8,0/10

Condizioni e dotazioni della struttura

8,0/10

Ecosostenibilità

Recensioni

8/10 Buono

ylenia, Cassano irpino

Viaggio di coppia
Trasporti vicini
Soggiorno di 4 notti ad aprile 2024
Risposta di Ranie - Reception, il giorno 2 mag 2024
Dear Ylenia,Thank you for your reservation with us. We are thrilled to hear that your stay with us was enjoyable and that we received a good review. We are delighted that our excellent central London location, adjacent to the underground station, bus station, and overground train lines, has made your journey across the city more comfortable. Furthermore, our pristine facility, well-maintained rooms, and pleasant atmosphere have provided you with wonderful comfort during your stay. In the near future, we hope to welcome you again for another wonderful visit. See you next time.

10/10 Eccellente

Daniele

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Camere piccole ma pulite e zona super comoda. Consigliato
Soggiorno di 4 notti a marzo 2024
Risposta di Martin - Reception, il giorno 30 mar 2024
Caro Daniele,Grazie per la tua opinione! Siamo lieti di sapere che hai trovato le nostre camere pulite e confortevoli e che hai apprezzato la nostra comoda posizione. La tua raccomandazione significa molto per noi e speriamo di avere il piacere di darti il benvenuto presto. Se c'è qualcosa che possiamo fare per rendere il tuo prossimo soggiorno ancora più piacevole, non esitare a farcelo sapere. Viaggi sicuri!Cordiali saluti,Martino – Accoglienza

10/10 Eccellente

Teresa Severina

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
.
Soggiorno di 3 notti a marzo 2024
Risposta di Martin - Reception, il giorno 30 mar 2024
Dear Teresa,Thank you for your great rating! We're thrilled to hear that you had a pleasant experience during your stay. If there's anything else we can assist you with or if you plan to visit us again in the future, please don't hesitate to reach out. We look forward to welcoming you back!Kind regards,Martin - Reception

8/10 Buono

Nadia

Viaggio di coppia
Mi è piaciuto: Servizi e condizioni e dotazioni della struttura
Vicina a metropolitana
Soggiorno di 2 notti a marzo 2024
Risposta di Martin - Reception, il giorno 5 mar 2024
Dear Nadia,Thank you for taking the time to share your feedback with us.We are delighted to hear that you found our hotel's proximity to the subway convenient for your stay.If there are any areas where we can further improve to enhance your experience, please do not hesitate to let us know. We value your input and look forward to welcoming you back in the future.Best regards,Martin - Reception

8/10 Buono

Veronica

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi
Ottima posizione,pulita e personale gentile
Soggiorno di 2 notti a gennaio 2024
Risposta di Ranie - Reception, il giorno 27 gen 2024
Dear Veronica,Thank you for your excellent review! We are glad to hear that you found our hotel to be exceptionally clean and comfortable. Our first concern is to ensure that our guests have a pleasant and comfortable experience. Please feel free to offer any suggestions or highlights from your visit. We look forward to seeing you again for another wonderful stay.Regards,

8/10 Buono

Corrado

Viaggio di gruppo
Mi è piaciuto: Pulizia e personale e servizio
Ok
Soggiorno di 1 notte a dicembre 2023
Risposta di Ranie - Reception, il giorno 6 gen 2024
Dear Mr/Ms Corrado,We appreciate you taking the time to share your most recent Alhambra Hotel London experience in writing. That you thought our hotel's features were excellent and that it received positive reviews makes me very happy. I am positive that you had a great time during your visit with us.I sincerely hope that in the not too distant future, I will get to personally welcome you back.Kind regards,

8/10 Buono

Elettra

Viaggio di gruppo
Mi è piaciuto: Servizi
Posizione ottima e strategica, con fermata metro e stazione vicinissime. Camere molto piccole (soprattutto il bagno) e senza ascensore con le valigie si fa fatica. Consiglio di portarsi asciugamani da casa perché quelli in dotazione sono piccoli e pochi. Senza troppe pretese e con un po’ di spirito di adattamento è una sistemazione ideale per non spendere troppo e essere abbastanza vicini al centro e alle principali attrazioni.
Soggiorno di 4 notti ad agosto 2023
Risposta di Mauro - Reception, il giorno 6 ago 2023
Dear Elettra, thank you for your kind words, and for choosing alhambra Hotel.Kind Regards,Mauro - Reception

8/10 Buono

Giorgio

Viaggio di coppia
Mi è piaciuto: Personale e servizio
Camera un po' piccola, ma accettabile per un breve soggiorno. Pulizia ok, senza infamia senza lode.
Soggiorno di 5 notti ad aprile 2023
Risposta di Tomas - Reception, il giorno 3 mag 2023
Gentile Signor Giorgio Scorsone,Grazie per aver condiviso la tua esperienza con noi! Il tuo feedback è stato apprezzato. Speriamo di rivederti.Cordiali saluti,Tomás - Accoglienza

8/10 Buono

Viaggiatore verificato

Viaggio di lavoro
Mi è piaciuto: Pulizia e personale e servizio
Comodo e pulito. Un po' caro.
Hotel pulito e in location strategica. La camera singola ha un letto un po' piccolo e scomodo ma il tutto è molto pulito e lo staff gentile. Un po' caro per la verità.
Soggiorno di 7 notti a febbraio 2023
Risposta di Tomas - Reception, il giorno 10 mar 2023
Caro ospite,Innanzitutto, vorremmo ringraziarti per aver condiviso il tuo feedback con noi. Ci rende molto felici sapere che ti sei sentito soddisfatto della pulizia dell'hotel e dell'attenzione fornita dai membri del personale. Inoltre, vorremmo menzionare che l'hotel dispone di camere di dimensioni standard secondo la media londinese. Esamineremo attentamente il materasso della stanza assegnata durante il tuo soggiorno. Speriamo davvero di rivederti.Cordiali saluti,Tomás - Accoglienza

10/10 Eccellente

Matteo

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 3 notti a dicembre 2022
Risposta di Tomas - Reception, il giorno 6 gen 2023
Dear Mr/Mrs. Matteo Eleuteri,We're pleased to know you felt satisfied with the hotel during your stay. Your positive feedback was appreciated!We hope to see you again.Kind regards,Tomas - Reception

8/10 Buono

Stefano

Soggiorno di 1 notte a ottobre 2022
Risposta di Martin - Reception, il giorno 25 ott 2022
Dear Stefano,thank you for your great review and for your stay with us at the Alhambra Hotel. We all hope to see you another time in the future.Kind regards,Martin - Reception

8/10 Buono

Francesco

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great position, clean room
Small but clean room in the middle of King's Cross. Unfortunately there's no elevator, in case you have heavy bags
Soggiorno di 3 notti a gennaio 2020
Risposta di Martin, il giorno 11 gen 2020
Dear Francesco, Thank you for staying with us, it was great to have you around. Sorry about the missing elevator, but our buildings are historical, so this type of reconstruction is not possible. Thank you for understanding. Best regards, Martin - Reception

8/10 Buono

Emmett

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
.
Soggiorno di 2 notti a maggio 2024
Risposta di Ranie - Reception, il giorno 20 mag 2024
Dear Emmet,Thank you so much for leaving us a review of your recent stay with us. Although we do not have much information on the rating you provided, we believe your stay with us was excellent based on the good feedback we received. Furthermore, our hotel's position, directly across from the EUROSTAR and Kings Cross stations, is only a 2-minute walk away, making your recent trip extremely convenient. We look forward to hosting you again in the future.Kind regards,

6/10 Soddisfacente

Mark

Viaggio di coppia
Non mi è piaciuto: Condizioni e dotazioni della struttura
Good location close to kings cross station but for that’s where it ends - we were located in another building across the road, no cooling for such a small room or fridge to house any drinks for our 3 nights
Soggiorno di 3 notti a maggio 2024
Risposta di Ranie - Reception, il giorno 20 mag 2024
Dear Mark,Thank you so much for leaving us a review of your recent stay with us. We appreciate that you found our hotel to be an interesting place to stay during your vacation because of our very clean facility, comfortable beds and excellent location in the heart of London, just across from the EUROSTAR and Kings Cross underground stations, which are the city's central transportation hubs. However, given that London is a cold city, we apologise that your room lacks air conditioning and that we only provide fans inside rooms. Also, we have a fridge for our visitors that they may access with the help of our receptionist, and we apologise for not informing you.Kind regards,

8/10 Buono

Tara

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Location was perfect!
Soggiorno di 4 notti ad aprile 2024
Risposta di Ranie - Reception, il giorno 20 mag 2024
Dear Tara,We appreciate you taking the time to provide a review of your most recent visit. We think your time with us was fantastic, even though we don't have a lot of information on the rating you provided. After all, we did receive a great review. Furthermore, your recent trip was made extremely convenient by our hotel's location, which is only a two-minute walk from Kings Cross Station and directly across from the EUROSTAR. We would be delighted to host you once more in the future.Kind regards,

8/10 Buono

Ying

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a maggio 2024
Risposta di Martin - Reception, il giorno 16 mag 2024
Dear Ying,Thank you for your feedback. We appreciate you taking the time to share your rating with us. If there are any specific aspects of your stay that you feel could be improved, please don't hesitate to let us know. Your feedback helps us to continually enhance the experience for our guests. We hope to have the opportunity to welcome you back in the future and provide you with an even better stay.Kind regards,Martin - Reception

10/10 Eccellente

Sylvia

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very friendly and helpful reception. Small room but efficient with all amenities. Very conveniently located for taking train from St. Pancras, walkable to station with luggage.
Soggiorno di 1 notte a maggio 2024
Risposta di Martin - Reception, il giorno 14 mag 2024
Dear Sylvia,Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience during your stay with us. It's fantastic to know that you found our reception staff to be friendly and helpful, and we're glad that you appreciated the amenities in your room despite its size.Our convenient location near St. Pancras station aims to make your travel experience as seamless as possible, and we're delighted that it met your needs for easy access with luggage in tow.We truly appreciate your kind words and hope to have the pleasure of welcoming you back for another enjoyable stay in the future. If there's anything else we can assist you with, please don't hesitate to let us know!Kind regards,Martin - Reception

10/10 Eccellente

Joanne

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Excellent location, small room but clean and would definitely stay again
Soggiorno di 1 notte a maggio 2024
Risposta di Martin - Reception, il giorno 14 mag 2024
Dear Joanne,Thank you for your fantastic review! We're delighted to hear that you enjoyed our excellent location and found your room to be clean. Your satisfaction is our top priority, and we're thrilled to know that you would choose to stay with us again.We look forward to welcoming you back for another wonderful stay in the future. If you need any assistance or have any special requests for your next visit, please feel free to let us know.Kind regards,Martin - Reception

10/10 Eccellente

Ronald

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Excellent staff and location. Ease of checkin
Soggiorno di 1 notte a marzo 2024
Risposta di Martin - Reception, il giorno 14 mag 2024
Dear Ronald,Thank you for your fantastic review! We're delighted to hear that you enjoyed our location and found our staff excellent.We look forward to welcoming you back for another wonderful stay in the future. Kind regards,Martin - Reception

8/10 Buono

Lesley

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Convenient to kings cross
Soggiorno di 1 notte a maggio 2024
Risposta di Martin - Reception, il giorno 14 mag 2024
Thank you for your great review! We are delighted to hear that you enjoyed our excellent location just across the road to Kings Cross St Pancras. Your satisfaction is our top priority, and we're thrilled to know that you left satisfied.We look forward to welcoming you back for another wonderful stay in the future. Kind regards,Martin - Reception

6/10 Soddisfacente

Andria

Viaggio con la famiglia
Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Servizi
Location is great and front desk person was nice . It’s just so so so small and tight ! No place to put luggage or even turning around . I am a small person. Can’t imagine how big people would fit .
Soggiorno di 2 notti ad aprile 2024
Risposta di Ranie - Reception, il giorno 11 mag 2024
Dear Andrea,We are grateful for your positive assessment of our employees. We hope you have adjusted your expectations given that we are a low-cost hotel in Central London located only two minutes from the city's main transport hub. Our standard-sized rooms are suitable for certain individuals based on their booking preferences and options. We have been providing affordable lodging in the city with clean, well maintained, cosy, and secured facilities for the past 50 years. We really hope that our service did not let you down, and we would be delighted to welcome you again to our humble hotel.Kind regards,

10/10 Eccellente

Ying, Burke

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 1 notte a maggio 2024
Risposta di Martin - Reception, il giorno 14 mag 2024
Dear Ying,Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience overall. Your satisfaction is our top priority, and we're delighted that you enjoyed your stay with us. If you have any further comments or if there's anything else we can assist you with, please don't hesitate to let us know. We look forward to welcoming you back in the future!Kind regards,Martin - Reception

8/10 Buono

Laura

Viaggio con la famiglia
This property was really close to St Pancras station for our early Eurostar. There was no lift, so just be aware there are a few stairs if you have a suitcase
Soggiorno di 1 notte ad aprile 2024
Risposta di Ranie - Reception, il giorno 10 mag 2024
Dear Laura,We are grateful that you took the time to write this thoughtful review. I want to express my gratitude for your appreciation of our work during your visit and for allowing us to give you a wonderful experience in the centre of London, only a short two-minute walk from the bus stop, main underground stations, and Eurostar. We sincerely sorry if our building lacks a lift; however, as we are housed in a century-old, protected building, lift installation is not possible. Furthermore, your stay has undoubtedly been comfortable thanks to our immaculate and tidy facilities. If you ever return to London, we hope to have the opportunity to host you once more.Kind regards,

8/10 Buono

Valerie

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very small room and bathroom but great location
Soggiorno di 1 notte ad aprile 2024
Risposta di Ranie - Reception, il giorno 9 mag 2024
Dear Valerie,Thank you for staying at Alhambra Hotel. We appreciate your compliment on our wonderful location, which is in the heart of London and only a two-minute walk from Eurostar, major London transport hubs such as underground stations and bus stops, as well as local tourist attractions. However, we appreciate your patience with our lodging, since we provide standard-sized guest accommodations in Central London. Furthermore, our room sizes differ based on the type of room booked and the number of occupants. Nonetheless, our pristine and well-maintained facility is always ready to welcome you again if you wish to stay with us in the future.Kind reagrds,

6/10 Soddisfacente

Märklin

Mi è piaciuto: Pulizia e personale e servizio
The hallways and stairs were very narrow and hard to get through with luggage. The room was very clean. The double bed was slightly undersized to fit in the room.
Soggiorno di 1 notte a maggio 2024
Risposta di Ranie - Reception, il giorno 8 mag 2024
Dear Marklin,We are grateful for your reservation and we would like to thank you for your compliments in highlighting that our rooms were very clean. However, please accept our sincere apologies if we fail your expectations on our bed room size as we have standard size bed that fits regularly to specific occupants of the room. We believe that you also enjoyed the location of our hotel which is just 2 minutes walk to St. Pancras station that is the major train station in central with many train routes both local and international. We are hopeful that in the future, if you stay with us again, we will do our best to make your stay even more better.Kind regards,

10/10 Eccellente

Raquel

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
.
Soggiorno di 3 notti a maggio 2024
Risposta di Martin - Reception, il giorno 7 mag 2024
Dear Raquel,We're thrilled to hear about your positive experience at the Alhambra Hotel! Providing excellent service and comfort to our guests is our top priority, and we're delighted that we were able to meet your expectations.Thank you for choosing the Alhambra Hotel for your accommodation needs. We truly appreciate your feedback and look forward to welcoming you back on your next visit. If there's anything else we can assist you with, please don't hesitate to reach out.Kind regards,Martin - Reception

10/10 Eccellente

Alan

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Nice folks and very near the train station. wonderful to allow baggage storage for the remainder of the day even after we checked out.
Soggiorno di 1 notte ad aprile 2024
Risposta di Ranie - Reception, il giorno 5 mag 2024
Dear Alan,Thank you for taking the time to write such a nice and thoughtful review of your recent stay at our hotel. Our employees are happy that their efforts have been acknowledged, as indicated by your evaluation, which stated that everything was flawless. Furthermore, your vacation was really enjoyable and fantastic because of the location, which is in the heart of London and only a short walk from the central train station. Also, we are pleased that you found our complimentary luggage storage for our guests useful throughout your trip. Overall, we are delighted and appreciative for your feedback, and we hope to welcome you again if you return to London in the future. Best regards,

10/10 Eccellente

joonas

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Everything was as expected!
Soggiorno di 2 notti ad aprile 2024
Risposta di Ranie - Reception, il giorno 5 mag 2024
Dear Joonas,We value the time you invested in writing us such a beautiful and insightful account of your most recent visit to our hotel. Your evaluation, which stated that everything was flawless, has our personnel ecstatic that their efforts are being recognised. Furthermore, the location—which is in the centre of London and just a quick walk (one to two minutes) from the central train station—made your trip even more enjoyable and fantastic. Overall, we are happy and appreciative of your feedback, and we hope to have the chance to greet you again if you ever come back to London. Best regards,

8/10 Buono

Venetia

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Our room was tiny, but very well laid out and super clean. We overlooked a tiny courtyard, with complete privacy. The beds were comfortable and there was adequate space for our luggage. Our only complaint was that the shower head was pretty badly clogged, so the water sprayed everywhere except straight down.
Soggiorno di 3 notti ad aprile 2024
Risposta di Ranie - Reception, il giorno 3 mag 2024
Dear Venetia,We are grateful that you stayed with us. We appreciate your thoughts that you enjoyed the room assigned to you in front of the yard. Thank you for mentioning that our room was super clean! This made our day as our hard working staffs are being recognized. Also, I am sure that the location of our hotel which is just 200 meters away to major train stations and bus stops in the city has made your visit to London successful. We apologize for the shower problem as this was not spotted by us and we are glad that you informed us and that we were able to fixed. We hope that in the future, we will be able to host you again and we promise to keep everything smooth during your stay.Best regards,

6/10 Soddisfacente

SEIJI

Mi è piaciuto: Pulizia e personale e servizio
Soggiorno di 3 notti ad aprile 2024
Risposta di Ranie - Reception, il giorno 3 mag 2024
Dear Seiji,We are grateful that you stayed with us. Though you haven't provided any details about your recent visit, we assume you appreciated our immaculate position in the centre of London, which is only a 2-minute walk from major subterranean transportation options as well as international train station EUROSTAR. Please do not hesitate to get in touch with us if you have any further information to contribute in this review. We hope to see you again in the future and pledge to improve your experience during your next visit.Kind regards,

2/10 Terribile

Sierra

Non mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
The property was decently clean, but dingy. They were working on the shared bathrooms which was extremely noisy from about 7AM to 6PM
Soggiorno di 1 notte ad aprile 2024
Risposta di Ranie - Reception, il giorno 3 mag 2024
Dear Sierra,We appreciate you thoughts about our clean room. However, we apologise if the restroom near your room was being renovated, and you heard noises from their work. We ensure that the short-term restoration lasts only a few days, and we tell our handyman to work from 9 a.m. to 5 p.m. to minimise disruption to all of our guests. We apologise if you ran out of patience. We hope to welcome you again soon, and we will do our best that this incident will never happen again.#Regards,

6/10 Soddisfacente

Tung Yeung Peter

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi
Shower water is too weak
Soggiorno di 2 notti ad aprile 2024
Risposta di Ranie - Reception, il giorno 2 mag 2024
Dear Mr/Ms Tung Yeung Peter,We appreciate you making a reservation at the Alhambra Hotel. We regret to learn that you had issues with the shower in your accommodation while you were visiting. Since the water pressure issue was unforeseen, we sincerely apologise. We think we were able to resolve it swiftly, and this is an uncommon issue that our water supply partner is to blame for. However, we think that our spotlessly clean, well-maintained rooms and convenient central London location have made your stay really comfortable. We work hard every day to deliver exceptional service, and we are considering your feedback carefully and looking into what really happened to our water pressure few days ago during your stay. We hope to have the chance to welcome you back at our hotel and we will make sure that this occurrence will never happen again.Kind regards,

8/10 Buono

Paul

Viaggio con la famiglia
Great location with easy access to train stations. Rooms are small (but that should be expected in London :) Overall, an ideal spot for a one-night stop over before boarding the Eurostar for Paris the following day.
Soggiorno di 1 notte ad aprile 2024
Risposta di Ranie - Reception, il giorno 2 mag 2024
Dear Paul,Thank you for choosing to stay at the Alhambra Hotel. We are delighted to hear that your stay with us was enjoyable and that you gave us a positive evaluation. We are glad that our exceptional central London location, next to major public transport and the international rail station, has made your journey more enjoyable and convenient. Although our rooms are standard in size, we are pleased that our spotless facility, well-maintained rooms, and nice ambiance provided you with great comfort during your stay. Hopefully, in the near future, I will have the opportunity to personally welcome you to our hotel.Best Regards,

8/10 Buono

Leah

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great location next to the train station. Super cheap and very clean for the price of the hotel. Definitely bring ear plugs
Soggiorno di 1 notte ad aprile 2024
Risposta di Martin - Reception, il giorno 1 mag 2024
Dear Leah,Thank you for your feedback! We're glad to hear that you appreciated our hotel's convenient location near the train station and found our rates reasonable. We strive to maintain cleanliness throughout our property to ensure a comfortable stay for our guests.We apologize for any inconvenience caused by noise during your stay. As we are located in a bustling area, some external noise can occasionally be expected. However, we understand the importance of a peaceful environment for a good night's rest. We appreciate your suggestion to bring earplugs, and we'll continue to explore ways to minimize noise disturbance for our guests.Thank you for choosing to stay with us, and we hope to welcome you back for another pleasant stay in the future! If you have any further feedback or if there's anything else we can assist you with, please feel free to let us know.Kind regards,Martin - Reception

8/10 Buono

Leslie

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Excellent location!
Soggiorno di 4 notti ad aprile 2024
Risposta di Martin - Reception, il giorno 1 mag 2024
Dear Leslie,thank you for your positive feedback and for your recent stay at the Alhambra hotel. We hope to see you again in the future.Kind regards,Martin - Reception

8/10 Buono

Laura

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Me gusta que en un espacio reducido logren dar confort y todos lo necesario a los huéspedes. No me gusta lo angosto de las escaleras en el edificio principal
Soggiorno di 2 notti a marzo 2024
Risposta di Martin - Reception, il giorno 28 apr 2024
Querida Laura,Gracias por tu reseña. Nos alegra saber que encontró nuestro alojamiento cómodo y bien equipado a pesar del espacio limitado. Agradecemos sus comentarios sobre las estrechas escaleras del edificio principal. Entendemos que esto podría resultar inconveniente y tomaremos en consideración sus comentarios para futuras mejoras. Si hay algo más que podamos hacer para mejorar su experiencia, no dude en hacérnoslo saber. Esperamos darle la bienvenida nuevamente pronto.Atentamente,Martín - Recepción

6/10 Soddisfacente

Kevin

Viaggio con la famiglia
Mi è piaciuto: Pulizia e personale e servizio
Located next to St Pancras which we were using the following day and King's Cross which was our initial arrival point.
Soggiorno di 1 notte ad aprile 2024
Risposta di Martin - Reception, il giorno 28 apr 2024
Dear Kevin,Thank you for sharing your feedback. We're pleased to hear that our location near St Pancras and King's Cross stations was convenient for your travel plans. If there are any aspects of your stay that you feel could be improved, please don't hesitate to let us know. We strive to provide the best experience possible for our guests and appreciate your input. We hope to have the opportunity to welcome you back in the future for an even better experience.Kind regards,Martin - Reception

10/10 Eccellente

Nicholas

Mi è piaciuto: Condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024
Risposta di Bruno-Manager, il giorno 28 apr 2024
Dear Nicholas,Thank you so much for the kind comments. We are really delighted you had a good experience at the Alhambra Hotel. We hope to welcome you back in the near future.Best regards

2/10 Terribile

Thanh

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
There are rental bike parked right outside of the hotel rooms and at 12-2am theres a crew that goes around the city replacing, moving the bikes, fixing them, whatever it is that theyre doing. While they’re doing it theyll laugh loudly and have a good time on the job. As they should. The walls and windows of the apartments are either paper thin or just imaginary because closing them shut does not help reduce the noise whatsoever. Our family of 3 were tired for both of our days spent in london. I would not recommend this hotel to anyone just because of the bikes being there. Everything else was decent.
Soggiorno di 2 notti ad aprile 2024
Risposta di Ranie - Reception, il giorno 26 apr 2024
Dear Than,We are sorry to learn that the bike, which is not a part of our hotel service, is the main subject of your review. During your visit, I worked the night shift from April 23 to April 25, 2024, and I never heard of anyone from bike area laughing, mending things, or making a lot of noise while they work. Furthermore, the bikes are parked there in a calm manner, leaving less of a carbon impact than you. Furthermore, because our hotel is housed in one of London's century-old buildings, we believe you did not complain about the cleanliness of our rooms or the facilities because we maintain everything on a daily basis.The majority of our visitors also praise our fantastic location—just two minutes from the bus and rail stations—as well as the spotless amenities and courteous staff. If you're worried about staying in city vibe, I suggest booking in the rural area for a extremely tranquil stay.sincerely,Ranie - Reception

6/10 Soddisfacente

Tequila

Viaggio di coppia, Viaggio con la famiglia
Mi è piaciuto: Pulizia e servizi
由於第二天需要搭乘歐洲之星,所以在選擇了附近的住宿。這邊區域住宿都偏貴,選了很久覺得這家酒店性價比算是比較高,但因為房間面積非常小也還是挺貴的。這裡只適合短期1、2天住宿,房間很小,箱子都很難打開,打開了人也走不了,而且沒有電梯,需要自行搬運到3樓。隔音不是很好,由於房間和走道都非常狹窄,導致大家如果搬行李隔壁房子都能聽到。前台check-in在對面的馬路,但還算方便,可以寄存行李。安全性還行,房間整潔度也ok,整體來說還行吧。
Soggiorno di 1 notte ad aprile 2024
Risposta di Ranie - Reception, il giorno 26 apr 2024
親愛的龍舌蘭酒,我們很高興您喜歡我們的位置、飯店的清潔度和服務。然而,我們很失望地得知我們為您提供的酒店價格昂貴。只是想讓您知道,您住在倫敦,這是一個昂貴的城市,而我們是極其便宜且設施非常乾淨的酒店之一。我建議你下次降低你的期望。謝謝。問候,

10/10 Eccellente

Kristy

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Clean and comfortable.
Soggiorno di 1 notte ad aprile 2024
Risposta di Ranie - Reception, il giorno 23 apr 2024
Dear Kristy,Thank you very much for choosing to stay with us. We are delighted for the kind review you made regarding your recent stay at Alhambra Hotel. We appreciate your compliments about the clean room and It made us glad that the hard work of our kind personnel is being noticed. We wish you all the best and we look forward to have you stay with us soon again.Best regards,

8/10 Buono

Lyle

Viaggio di gruppo, Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The hotel property was nice and the front desk staff were extremely helpful. The rooms were small and no elevators which was a down side but had everything you needed.
Soggiorno di 8 notti ad aprile 2024
Risposta di Martin - Reception, il giorno 21 apr 2024
Dear Lyle,We are glad to hear that you found our hotel property nice and that our front desk staff were helpful during your stay. We understand that the room size and the absence of elevators may have been a downside for you. We appreciate your feedback and will take it into consideration as we strive to improve our guests experience. Thank you for choosing to stay with us, and we hope to welcome you back again in the future.Kind regards,Martin - Reception

10/10 Eccellente

Jill

Lovely welcome, great location for St Pancras and all the connections. Fairly small room, though fine for a 1 or 2 night stay. No issue for me, be aware no lift so if stairs are an issue request a lower level room.
Soggiorno di 1 notte ad aprile 2024
Risposta di Ranie - Reception, il giorno 23 apr 2024
Dear Ms/MsJill,We are incredibly appreciative to hear that your time with us was fantastic. We appreciate you highlighting our spotless rooms and prime location, which is only a 2-minute stroll from the bus and underground rail stations as well as other important transit hubs. We are also appreciative that you were able to find a reasonably priced place to stay while in the amazing city of London. We would be happy to learn about any specific additions you would like to make to this review. We hope to see you at the Alhambra Hotel once more in the near future.

8/10 Buono

Lisette

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Prima en schone kamers. Zijn klein, maar dat is wat het is in Londen. Beddengoed leek wel wat viezigheid in te liggen, maar kan bij het opmaken zijn gebeurd. Fijne locatie wanneer je met de trein reist. Wij hadden een kamer op de begane grond. Het raam gaf voldoende isolatie, maar de buitendeur viel nogal hard dicht wat flink te horen was in de kamer. Zou het hotel aanraden voor een korte stedentrip.
Soggiorno di 3 notti ad aprile 2024
Risposta di Bruno-Manager, il giorno 19 apr 2024
Dear Lisette,Thank you so much for leaving your comments. We are pleased you had a pleasant stay with us and we hope to see you again in the near future.Kind Regards.

10/10 Eccellente

Yuja

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
清潔で簡潔でとてもよい。なによりキングズクロス駅からすぐという立地が魅力的。廊下が狭くエレベーターもないので重い荷物が多い人は大変だが、バストイレは共用ということも含めて、立地のよさとコスパのよさでカバーされると思う。電気ポット、コップ類、ドライヤー、洗面台は室内にあります。
Soggiorno di 2 notti a marzo 2024
Risposta di Ranie - Reception, il giorno 18 apr 2024
親愛なる Yuja,ご予約をよろしくお願いいたします。 お客様のご経験が素晴らしいものであったと伺い、大変嬉しく思います。 当ホテルが主要な交通拠点に近いため、ロンドンへのご旅行がより便利になることを嬉しく思います。 また当ホテルでお会いできることを心よりお待ちしております。敬具、

10/10 Eccellente

William

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very nice place, only complaint, was the beds and room were VERY small, but it was convenient to Kings Cross and restaurants to walk. Staff was nice.
Soggiorno di 2 notti ad aprile 2024
Risposta di Ranie - Reception, il giorno 18 apr 2024
Dear William,Thank you for staying with us. We are grateful to know that you had a wonderful stay and that it gives us good feeling knowing that the proximity of our hotel which is closed to major transportation and restaurants put your travel in London at ease. We sincerely look forward to have you again soon at our Hotel.Kind regards,

8/10 Buono

Ian

Viaggio di coppia
Ideal as we travelled by train to St Pancras , close to bus routes etc would use again if required
Soggiorno di 2 notti ad aprile 2024
Risposta di Martin - Reception, il giorno 15 apr 2024
Dear Ian,Great to hear about your positive experience! It's always convenient when a hotel's location aligns well with your travel plans. If you ever find yourself needing accommodation in the area again, it sounds like this hotel could be a reliable choice for you.Kind regards,Martin - Reception

10/10 Eccellente

Wayne

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Easy walk to King's Cross for trains. Convenient to British Museum.
Soggiorno di 1 notte ad aprile 2024
Risposta di Martin - Reception, il giorno 13 apr 2024
Dear Wayne,We're thrilled to hear that our location near King's Cross made it easy for you to access trains and that you found it convenient for visiting the British Museum. Providing our guests with convenient access to transportation hubs and nearby attractions is a top priority for us.If there's anything else we can do to enhance your experience during future stays, please don't hesitate to let us know. We appreciate your feedback and look forward to welcoming you back on your next visit to London!Kind regards,Martin - Reception

6/10 Soddisfacente

Marilyn

Viaggio di coppia
the area is very convenient to trains and buses and restaurants, that being said, it is very busy, and not as clean. There is a £10 charge for an early check in. I have stayed in a lot of hotels in Europe and I know they are generally small, this hotel is one of them! hard for two people to move around with 2 carry ons and 2 back packs. Because of the limited space, even the trash bins were so tiny! The beds are comfortable but they only have a flat sheet tucked in the mattresses, no fitted sheets, and they come off when you move! The pillows were quite flat! The room was clean though. Even with the convenient location snd reasonable price, I most likely will find another place to stay.
Soggiorno di 3 notti ad aprile 2024
Risposta di Martin - Reception, il giorno 13 apr 2024
Dear Marilyn,Thank you for sharing your feedback with us. We're glad to hear that you found our location convenient and that your room was clean. We understand that space can be limited in central London hotels, and we strive to make the most of the available space to provide comfortable accommodations for our guests.Regarding the early check-in charge, we apologize for any inconvenience this may have caused. We aim to be transparent about our policies and fees to ensure a smooth check-in process for all guests.We appreciate your comments about the bedding and pillows and will take them into consideration as we continue to improve our offerings. If you decide to give us another chance in the future, we'd love the opportunity to exceed your expectations. Please feel free to reach out to us directly if you have any further concerns or if there's anything we can do to assist you. Thank you again for choosing to stay with us.Kind regards,Martin - Reception

8/10 Buono

Elizabeth

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
A very small but functional room for a one night stay near St Pancras Station. Five minute easy walk. Room was clean and staff were friendly. Shower wasn’t great. Beds were comfortable.
Soggiorno di 1 notte ad aprile 2024
Risposta di Ranie - Reception, il giorno 12 apr 2024
Dear Elizabeth,Thank you so much for your nice feedback. We are delighted to hear that you had a lovely time with us. Thank you for highlighting our excellent staffs and the hotel proximity which is in central London and just two-minute walk from the international train station, major bus stops, and underground trains. We hope to host you again soon if your travels take you to London.Best regards,