Dear Ermes, thank you for your review. We are saddened to learn that some aspects of your stay with us did not live up to your expectations. We wish we had known about the noise so our team would have found a solution on time. Hopefully, this will not deter you from staying with us again, as we do hope to welcome you back soon to truly wow you. Kind Regards, Irene

Dear FLAVIO,Warm greetings from Park Plaza London Riverbank and we sincerely appreciate your recent stay with us and detailed feedback.We are elated to hear about the positive aspects of your stay.However, I deeply regret that certain areas fell short of expectations. We strive for excellence and your feedback is crucial in aiding us to enhance our guest experiences. We hope for another opportunity to serve you better.Warm Regards,Hotel ManagementPark Plaza London Riverbank

Thank you for your amazing feedback, Monica,We are glad to see you again enjoying, once more, your stay with us and that you were gratified with the warm welcome from our lovely colleagues. We cannot wait to welcome you back! Kind regards,

Dear, Luigi, thank you for taking the time to write a review. We truly appreciate your nice comments about our location. We look forward to welcoming you back. Kind regards, Marylin

Dear Samantha, thank you for taking the time to write a review. We appreciate your nice comments about our hotel location and the helpful staff. We look forward to welcoming you back. Kind regards, Olga

Thank you Nada for your feedback. We are glad to read you found the location of the hotel convenient for your stay. We hope to welcome you back for a stay that will meet all your expectations. Kind regards, Senami

Dear nicolaThank you very much for having taken the time to complete a review following your recent stay with us. I am delighted to see that you had such a great experience and hope to have the pleasure of welcoming you back at Park Plaza Riverbank at the next time your travels take you to London. Kind Regards,Guest Relations Team

Dear PaoloThank you very much for having taken the time to complete a review following your recent stay with us. I am delighted to see that you had such a great experience and hope to have the pleasure of welcoming you back at Park Plaza Riverbank at the next time your travels take you to London. Kind Regards,Guest Relations Team

Thank you for taking the time to share your experience, Michela. We are delighted to see you had a great stay with us; it is wonderful to read you enjoyed the room and breakfast experience. Customers satisfaction is a top priority for us and sorry that you felt differently. We appreciate you taking the time to leave your review, and we wait to welcome you back on your next visit! Kind Regards, Marylin

Dear Alberto, thank you for your feedback. I'm sorry to hear about the shortfalls encountered during your stay. Your feedback will be addressed with the relevant team members to ensure a similar situation does not reoccur in the future. We hope to have the chance to welcome you again soon. Kind regards,

Caro Andrea, grazie per aver condiviso il tuo feedback. Mi dispiace che tu non sia soddisfatto delle misure di pulizia e sicurezza che abbiamo adottato. Per garantire il vostro comfort e sicurezza, per ridurre i punti di contatto e il consumo di acqua, gli ospiti che soggiornano per più di una notte avranno la pulizia delle camere ogni tre giorni. Tuttavia, siamo felici di frequentare la tua stanza più spesso su richiesta e mi scuso se non sei stato ben informato su questo. Di solito includiamo queste informazioni nella lettera di benvenuto consegnata all'arrivo e le mostriamo sullo schermo della TV in camera. Speriamo di avere un'altra occasione per darvi il benvenuto in modo da potervi sorprendere e deliziarvi con la nostra colazione e i nostri servizi in futuro. Cordiali saluti, Federica

Dear Madalina, thank you for sharing your feedback related to your recent stay. It makes us happy to know you had an enjoyable stay and that you were satisfied with the facilities offered. We will have great pleasure sharing your feedback with the rest of our team. We are looking forward to welcoming you again for another memorable stay. Kind Regards, Marylin

Dear Martin, thank you for your feedback during your recent stay. We are glad you enjoyed your stay with us. We do look forward to welcoming you again. Kind Regards, Alina

Dear Railene, thank you for taking the time to write a review. We truly appreciate your nice comments about our hotel location and the helpful staff. We look forward to welcoming you back. Kind regards, Solari

Dear Nancy, Thank you for taking the time to share your review. We regret to learn that we could not provide you with a positive guest experience on this occasion. Please accept our sincere apologies for the maintenance issues encountered. This is certainly not the impression we wish to leave with our guests and we will ensure that your comments are shared with the management team. We do hope to welcome you back to have a new opportunity to exceed your expectations. Kind Regards, Solari

Dear Georgina, thank you for sharing your wonderful review. We are delighted to hear you enjoyed your stay with us and that you liked your room and service in particual. We take pride in delivering exceptional customer service, and we're glad that we were able to meet your expectations. We look forward to welcoming you back in the future and exceeding your expectations once again. Kind regards,

Dear Bob, thank you for sharing your review. We are so glad to hear you and your family enjoyed your stay with us and that you liked our hotel. We look forward to welcome you back soon! Best wishes,

Dear Gabriella, thank you for sharing your review. We are so glad to hear you liked our hotel and it's excellent location, as well as your room. I'm sorry to hear your room was not serviced during your visit, this does not meet our usual high standards and we wish we could have made this right for you during your stay. We do hope you'd consider staying with us again, so we have the opportunity to win back your trust in us. Kind Regards,

Dear Margaret, thank you for sharing your review. I am saddened to read your comments regarding our team, particularly as our friendly and attentive service often receives the most praise from our guests. I am sorry this was not your experience and will be sure to address this with the relevant team members. I hope that we will have another chance to welcome you, so that we can wow you with our true service in future. Kind regards,

Dear Michael,Thank you for taking the time to share your feedback from your visit to Park Plaza London Riverbank.We are delighted to read from your review that you enjoyed your recent stay with us. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Park Plaza London Riverbank, I look forward to welcoming you back.Sincerely, Kristine

Dear Dr Kalpana, thank you for your review. We are saddened to learn that your stay with us did not live up to your expectations. We wish we had known that your room did not live up to your expectations so our team would have found a solution on time. Please rest assured your feedback is valuable to us and will be shared with our team accordingly. Hopefully, this will not deter you from staying with us again, as we do hope to welcome you back soon to truly wow you. Kind Regards, Irene

Dear Amy, thank you for taking your time to share your review. We are so sorry to hear your room did not meet our high maintenance and cleanliness standards. This does not meet our usual high standards and we wish we could have made this right for you during your stay. Please accept my apologies for any inconvenience caused. We do hope you'd consider staying with us again, so we have the opportunity to win back your trust in us. Kind Regards,

Dear Frederic, thank you for your review. We are glad to learn that you loved your stay with us. Please do not hesitate to visit our website to join our Radisson loyalty programme to enjoy future discounts and benefits for upcoming stays! We do hope to welcome you back soon for another pleasant experience. Kind Regards, Irene

Dear Annie, thank you for your review. We are glad to learn that you loved your stay with us, and hope to welcome you back soon for another pleasant experience. Kind Regards, Irene

Dear Artem, thank you for sharing your review. We are so glad to hear that overall you really enjoyed your stay with us and that you liked our hotel's excellent location, as well as service. Please accept my apologies for any inconvenience you experience during your stay. We do hope to welcome you back to have a new opportunity to exceed your expectations. Kind Regards,