Carlo, we regret to hear about the inconveniences you experienced during your stay. It's unfortunate l that aspects of the room didn't meet your needs or expectations. We understand the importance of a well-functioning bathroom and we apologize if you experienced any discomfort related to the shower and water temperature. Please know that our team members work tirelessly to maintain high standards of cleanliness throughout the hotel. Your feedback is vital, and we thank you for bringing these matters to our attention. We remain committed to improving your experience should you give us another opportunity in the future.

Maurizio, siamo sinceramente dispiaciuti di apprendere che la tua esperienza con noi non ha soddisfatto le tue aspettative, fatta eccezione per la comodità della vicinanza al nostro aeroporto. Cerchiamo sempre di migliorare e il tuo feedback ci fornisce i mezzi per farlo. Apprezzeremmo la possibilità di ospitarvi nuovamente in futuro e mostrarvi il nostro impegno per il vostro comfort.

Ciao Pony,Apprezziamo il tuo feedback e comprendiamo le preoccupazioni che hai condiviso sulle condizioni dei mobili. La nostra struttura lavora continuamente per migliorare la soddisfazione degli ospiti. La tua nota sulla nostra vicinanza all'aeroporto è molto apprezzata.Per quanto riguarda i tuoi commenti sul rinnovamento dei nostri interni, stiamo attivamente prendendo in considerazione aggiornamenti per riflettere meglio la qualità attesa dal nostro marchio.Grazie ancora per il tuo feedback. Ci aiuta a concentrarci su ciò che conta di più per i nostri ospiti.

Hello Valte,Your recent feedback regarding your stay is seriously concerning, and we deeply regret that you didn't have the experience you should have had. It is our duty to ensure all our guests are content, completely comfortable, and confident in the transparency of our dealings, so it is disheartening to hear about your dissatisfaction.Starting from the supposed ambiguity with the financial information related to your stay, we agree, that your experience was not up to standard. Rest assured, we are making a concerted effort to ensure all monetary transactions and charges are clearly communicated to our guests from the moment of reservation to check-out.Moreover, we understand that the late check-in and early check-out times might not have been convenient owing to your specific needs and preferences. It is important to note that these timings are in place to ensure a seamless transition for all our guests. That said, we will aim to provide greater flexibility, where possible, for exceptional situations.The comments about the building's age and the perceived lack of renovations are fundamentally important. We want to clarify that we believe in maintaining the character of our hotel, while also ensuring it is up-to-date and comfortable for our guests. We will utilize your feedback to reassess the need for upgrades, having noted your specific concerns.Valte, it is indeed regrettable that your stay did not meet your expectations and we thank you for your constructive feedback that will help us improve the overall guest experience. We do hope you will give us another opportunity to host you, allowing us to demonstrate our commitment to exemplary service and hospitality.

We appreciate that you took the time to share your feedback, Francesco.We're disappointed that your stay in our hotel didn't exceed your expectations. We also regret that you weren't entirely satisfied with the quality and condition of our furnishings and accommodations. We care about the comfort and satisfaction of our guests so we'll address all of your concerns with the appropriate members of our team so that we may improve moving forward.We hope for the opportunity to host you again soon for a more positive experience.

Grazie per l'ottima recensione, Marco! Siamo entusiasti di sapere che hai trascorso un ottimo soggiorno al Four Points Los Angeles International Airport! È meraviglioso che tu abbia amato così tanto la nostra posizione centrale! Ci piacerebbe rivederti presto per condividere con te un'esperienza ancora più positiva. Per favore, torna a trovarci presto!

Grazie per aver dedicato del tempo per condividere il tuo feedback, Wilmer. Siamo scoraggiati nell'apprendere delle sfide che hai vissuto durante il tuo tempo con noi. Ci dispiace che il nostro team non sia andato ben oltre per soddisfare le tue esigenze o per farti sentire apprezzato. Ci atteniamo a uno standard più elevato, quindi affronteremo le tue preoccupazioni con il nostro team che va avanti. Speriamo di ospitarvi di nuovo presto in modo da poter dimostrare il servizio di alto livello che siamo abituati a condividere con i nostri ospiti.

Thanks for the fantastic rating, Cristina! It's outstanding we could exceed your expectations during your stay at Four Points Los Angeles International Airport. We're all looking forward to your next stay with us.

Thanks, Cristina! It's outstanding your time at Four Points Los Angeles International Airport was fantastic. We can't wait until your next visit!

Molly, thank you for your feedback. We're glad that our location worked well for your stay near the airport. We will ensure our shuttle service details are communicated more clearly in the future. We hope to welcome you back at Four Points Los Angeles International Airport again soon.

Owen,Thank you for your positive feedback on Four Points Los Angeles International Airport! We're delighted to hear everything met your expectations. We look forward to welcoming you back soon.

Tashina, thank you for sharing your wonderful experience at Four Points Los Angeles International Airport. The team is delighted to hear that you enjoyed your stay and appreciated the early check-in. We look forward to welcoming you back soon!

Paul, thank you for sharing your feedback. It is concerning to hear about the room issue and the communication challenges you experienced. Your comments will help us in our efforts to improve. We hope you'll consider giving us another opportunity in the future.

Krista, thank you for your feedback. The issues you encountered in the lobby and with the amenities are being reviewed closely. We strive to provide great value and regret that this was not reflected during your stay. Your comments about the room decor and the absence of certain amenities will be taken into consideration. Our team will verify the early check-in information to ensure accurate communication. We hope you consider giving us another chance in the future.

Ciao Stephie,Grazie per la tua bella recensione! Il team del Four Points Los Angeles International Airport è lieto di sapere che hai apprezzato la nostra posizione centrale. Non vediamo l'ora di darvi il benvenuto presto.

Majid, thank you for sharing your experience. It is concerning to hear about your perception of the property condition and room facilities. The team continually strives to enhance our guests' experience and will take your feedback seriously.

Jerveta, thank you for your excellent rating! The team at Four Points Los Angeles International Airport is thrilled that you had a great experience. We're looking forward to welcoming you back on your next visit!

Thank you for taking the time to share your feedback, Malu.While we're glad to hear you found your stay to be agreeable, we regret to hear your experience with us was anything less than perfect. We've shared your feedback with the appropriate members of our team and look forward to hosting you again so that we can share a more positive stay with you.

Edward, thank you for sharing your feedback. It is disappointing to hear that you did not have a pleasant experience. Our goal is to provide a comfortable and welcoming stay for all our guests. Your comments about the room’s condition and the incidental charges have been noted and will be reviewed. We appreciate your input and hope for another opportunity to better serve you in the future.

Shane, thank you for your feedback. It's nice to hear you found the property clean. We appreciate your comments and will take them into consideration to improve our guest experience.

Sergio, gracias por compartir tus pensamientos. Se han reconocido las notas sobre el estado y limpieza del hotel. Nuestro equipo está comprometido a mantener un ambiente cómodo para todos los huéspedes. Trabajamos continuamente en mejoras y realmente esperamos que considere quedarse con nosotros nuevamente para tener una experiencia más placentera.

Benjamin, thank you for sharing your thoughts. We appreciate your feedback and are always looking for ways to enhance our guests' experience at the Four Points Los Angeles International Airport. We hope to have another chance to welcome you back and provide you with an even better stay in the future.

María,Gracias por tus comentarios. Sus comentarios son valiosos y la mejora continua es importante para nosotros. Esperamos tener la oportunidad de brindarle una experiencia aún mejor en el futuro.¡Viajes seguros!

Halima, thank you for your kind words about Four Points Los Angeles International Airport. The team is delighted to hear that you appreciated the cleanliness and daily fresh supplies in your room. Your feedback regarding the microwave and refrigerator is noted. We are thrilled you had a wonderful stay and look forward to welcoming you back.

JUANIQUA, thank you for providing your feedback. The team is committed to ensuring that all areas of the hotel meet guest expectations. The described room conditions and unexpected interruptions are not part of the standard guest experience. Your concerns will be reviewed to enhance future stays.

Marco, it's regrettable that your experience did not meet your expectations. Your feedback is valuable and will be reviewed by the team to enhance guest satisfaction. The team constantly strives to provide a comfortable and pleasant stay for all guests.

David,Merci de partager votre expérience. Nous sommes ravis d'apprendre que vous avez trouvé pratique la proximité de l'hôtel avec l'aéroport et que vous avez apprécié la propreté et la fonctionnalité de la salle de bain. Nous comprenons vos préoccupations concernant les options de restauration et les frais de stationnement et les prendrons en considération. Nous espérons avoir la chance de vous accueillir à nouveau dans le futur.

Denisse, it seems that your stay did not meet your expectations, and we regret that you had an unsatisfactory experience. We value our guests' feedback and are committed to improving our services. We hope you might give us another opportunity in the future to provide a better stay. Thank you for sharing your rating with us.

Mauricio, gracias por tomarte el tiempo de compartir tus comentarios. Es preocupante saber que su estancia no cumplió con sus expectativas. Nuestro equipo está comprometido a brindar una mejor experiencia a nuestros huéspedes. Tus comentarios serán tenidos en cuenta para futuras mejoras.

Carla,Thank you for providing feedback about your stay. It is noted that your experience did not meet your expectations. Please be assured that our team is committed to addressing these concerns. We appreciate your input as it helps us improve.Regards,The Management Team

Zafar, thank you for sharing your thoughts. It's great to hear that the shuttle service was convenient for you. Your comments about cleanliness, decor, and bed comfort are noted. We're glad our location was useful for your brief stay between flights.

Francisco, thank you for sharing your feedback. We are committed to providing a pleasant experience and will look into the concerns you mentioned. Your observations are valuable to us, and we're continually striving to improve.

JIEYING, thank you for sharing your experience. We're glad you found the room clean and appreciated our convenient location. It’s concerning to hear about the oversight with the tissue box and the confusion with the shower switch. Your feedback is valuable as we aim to enhance our guest experience.