Facciata della struttura - sera/notte

Recensioni per Art Deco Imperial Hotel

5 out of 5
Art Deco Imperial Hotel
Na Porici 15, Prague

Recensioni

9,6

Eccezionale

Valutazione di 10 - Eccellente. 394 su 505 recensioni" "
Valutazione di 8 - Buono. 87 su 505 recensioni" "
Valutazione di 6 - Soddisfacente. 15 su 505 recensioni" "
Valutazione di 4 - Scarso. 6 su 505 recensioni" "
Valutazione di 2 - Terribile. 3 su 505 recensioni" "

9,8/10

Pulizia

9,4/10

Personale e servizio

9,2/10

Servizi

9,4/10

Condizioni e dotazioni della struttura

9,0/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Alberto

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 5 notti a dicembre 2023
Risposta di Ilda Oswald, il giorno 13 dic 2023
Dear Mr. Ristori,Your feedback is much appreciated!Thank you for your stay.Kind regards,Ilda OswaldGuest Relations Officer

10/10 Eccellente

Ado

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
E' sempre un piacere soggiornare in questo elegante e tradizionale hotel.
Soggiorno di 1 notte a novembre 2023
Risposta di Dominik Franc - Front Office Manager, il giorno 30 nov 2023
Dear Ado,We're delighted to hear that your stays at our elegant and traditional hotel have been a pleasure! Your continued support and positive feedback mean a lot to us. If there's anything specific you enjoy about your stays or if you have any suggestions for making your experiences even better, please feel free to share. We look forward to welcoming you back for more delightful stays in the future! Thank you for choosing our hotel.Yours sincerely

10/10 Eccellente

Peter William

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
A true 5 star stay
Excellent location, within walking distance of the Old Town but just far enough from it to avoid tourist hordes. Spacious room with all the accoutrements one expects from a 5 star hotel. From check-in to check-out staff were professional, friendly and efficiently took care of all our needs. We twice had dinner at the Café Imperial and enjoyed the menu's choice of international and local dishes: excellent quality and service. The hotel's bar is perhaps a little cramped and the choice of spirits limited. All said our 5 day stay was excellent.
Soggiorno di 4 notti ad agosto 2023
Risposta di Dominik Franc - Front Office Manager, il giorno 15 ago 2023
Dear Peter William,it sounds like you had a fantastic stay with a lot of positive experiences! The hotel's excellent location, spacious rooms, and attentive staff definitely contributed to making your trip enjoyable. Being close to the Old Town while still having some distance from the tourist crowds can indeed enhance the overall experience.It's great to hear that you had satisfying dining experiences at the Café Imperial with its diverse menu offerings and quality service. Feedback about the bar is valuable too – this kind of information can be useful for the hotel to improve and refine their offerings.Thank you for sharing your feedback and review of your 5-day stay. If you have any more details to share or if you need assistance with anything else, feel free to let me know!

10/10 Eccellente

Maurizio

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
It is pretty new, cleaned, near the cetre of the city, we recommend this hotel
Soggiorno di 3 notti ad agosto 2023
Risposta di Dominik Franc - Front Office Manager, il giorno 15 ago 2023
Dear Maurizio,It's great to hear that you had a positive experience at the new and clean hotel that's conveniently located near the city center! Recommendations are always valuable, especially when they come from personal experiences. If you ever have more to share about your stay or if you need assistance with anything else, feel free to reach out. Enjoy your travels.Kind regards

8/10 Buono

giovanni

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 3 notti a giugno 2023
Risposta di Dominik Franc - Front Office Manager, il giorno 26 giu 2023
Dear Giovanni,thank you for finding time and sharing your opinion online.Your feedback is invaluable to us, and we hope to have the pleasure of hosting you again in the near future for another exceptional stay.

8/10 Buono

Alessandro

Soggiorno di 3 notti ad aprile 2023
Risposta di Dominik Franc - Front Office Manager, il giorno 19 mag 2023
Dear Alessandro,thank you very much for your review, we highly appreciated.Kind regards

8/10 Buono

Manuel, Lugano

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Posizione ideale per scoprire la città
Soggiorno di 4 notti ad aprile 2023
Risposta di Dominik Franc - Front Office Manager, il giorno 18 apr 2023
Dear Manuel,thank you for sharing your opinion.I am pleased to see that you were content during your stay. It would be a great pleasure to have welcome you once again in Art Deco Imperial.Kind regards

10/10 Eccellente

Francesco

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Bellissimo Hotel nel cuore di Praga. Comodissimo per visitare il centro. Colazione spettacolare.
Soggiorno di 3 notti a febbraio 2023
Risposta di Dominik Franc - Front Office Manager, il giorno 27 feb 2023
Dear Francesco,thank you for your review.I am pleased to read that you have enjoyed your recent stay and it would be a great pleasure to have in Art Deco Imperial anytime soon.Yours sincerely

10/10 Eccellente

Paolo

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Camera spaziosa e silenziosa e buon ristorante.
Risposta di Dominik Franc - Front Office Manager, il giorno 2 gen 2023
Caro Paolo,grazie mille per aver pubblicato una recensione.È bello vedere che ti è piaciuto il tuo recente soggiorno.Non esitate a visitare l'Art Déco Imperial ancora una volta.Cordiali saluti

10/10 Eccellente

Margaret

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Absolutely beautiful historic hotel , perfectly maintained jewel from the art deco period . Wonderful staff , property and location ! We will stay here again !
Soggiorno di 2 notti a maggio 2024

10/10 Eccellente

Ryan

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Outstanding and Quite!
Soggiorno di 1 notte a maggio 2024
Risposta di Ilda Oswald, il giorno 14 mag 2024
Dear Mr. Setliff,Thank you for your feedback! We're delighted to learn you found our property outstanding and quiet. Thank you for rating your stay with 10/10. Looking forward to hosting you again in the future, for another memorable stay.Warm regards,Ilda OswaldGuest Relations Agent

6/10 Soddisfacente

Elham

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Good location
Soggiorno di 3 notti a maggio 2024
Risposta di Ilda Oswald, il giorno 13 mag 2024
DearThank you for your feedback! We're thrilled you found our location convenient. We're constantly striving to make each stay exceptional, so your input is invaluable. If there's anything else you'd like to share or if you have any suggestions for improvement, please feel free to let us know. We look forward to welcoming you back soon for another memorable stay!Warm regards,Ilda OswaldGuest Relations Agent

2/10 Terribile

Batool, Bonita

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This is NOT 5 stars hotel this is maybe maybe 3 stars! Just because few people posted old historic pictures of the hotel that makes it 5 stars, people at receptions were very RUDE, concierge people were clueless with their own city to advice anything. Location is ok 15 min walking to square. Imperial cafe breakfast was expensive for nothing ( poor buffet). The hotel is over priced and over rated by all the American groups they receive daily. The room was small and the bathtub very dangerous to get in and out. 3 machines at what they called gym, tiny small sauna. That what they called 5 stars. Book different hotel and don’t waist your money here.
Soggiorno di 3 notti a maggio 2024

10/10 Eccellente

didier

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Très bel Hôtel; magnifiquement rénové, un des plus beau de Prague. Le personnel était vraiment impeccable, très professionnel et souriant. L'Hôtel est vraiment très bien situé, Tram, Metro et points d'attraction tout proche. Un quartier très sûr et très bien fréquenté, avec de nombreuses possibilités de restauration et de shopping. Un parfait séjours ! J'ai même eu droit à une bouteille offerte de Vin Pétillant pour mon anniversaire ! Parfait !
Soggiorno di 8 notti ad aprile 2024
Risposta di Ilda Oswald, il giorno 13 mag 2024
Dear Mr. Roca,Thank you for your wonderful review! We're thrilled to hear you enjoyed your stay and found our hotel beautifully renovated and conveniently located. It's heartwarming to know our staff's professionalism and smiles made a positive impression on you. We're delighted you felt safe and had great dining and shopping options nearby. Happy birthday once again! We're so glad we could add a special touch to your celebration with a complimentary bottle of Sparkling Wine. We can't wait to welcome you back for another perfect stay!Warm regards,Ilda OswaldGuest Relations Agent

10/10 Eccellente

Daniela

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Excellent property and staff!
Soggiorno di 4 notti ad aprile 2024
Risposta di Ilda Oswald, il giorno 9 mag 2024
Dear Ms. Levy,Thank you for your feedback! We're thrilled to hear that you enjoyed your time at our property and that our staff made your stay exceptional. It was our pleasure to host you, and we can't wait to welcome you back for another memorable stay!Warm regards,Ilda OswaldGuest Relations Agent

8/10 Buono

Carey

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 4 notti ad aprile 2024
Risposta di Ilda Oswald, il giorno 9 mag 2024
Dear Ms. Williams,Thank you for your feedback! We're glad to hear that you had a positive experience overall. If there's anything specific we can do to make your next stay even better and earn that fifth star, please don't hesitate to let us know. Thank you for your visit!Warm regards,Ilda OswaldGuest Relations Agent

10/10 Eccellente

Samuel

Viaggio di coppia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Highly recommend. Great vibe. Great hotel. Cafe Imperial very special.
Soggiorno di 5 notti a maggio 2024
Risposta di Ilda Oswald, il giorno 6 mag 2024
Dear Mr. Freeman,Thank you for your kind feedback! We're dlighted to learn you enjoyed you stay, emphasizing the atmosphere & the Cafe. Thank you for recommending us! We would be honoured to host you again in the future, for another memorable stay.Warm regards,Ilda OswaldGuest Relations Agent

10/10 Eccellente

Yuka

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
delax room was so clean and comfortable.I could go to Prague Castel by foot.
Soggiorno di 2 notti a maggio 2024
Risposta di Ilda Oswald, il giorno 7 mag 2024
Dear Mr. Matsuo,Thank you for your feedback! We're pleased to learn you were satisfied with your stay. It's great that you found the location conveniant and your room clean and comfortable. Don't hesitate to visit us again and make more memories. Thank you for your stay.Warm regards,Ilda OswaldGuest Relations Agent

2/10 Terribile

Bijan

Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Never again
Soggiorno di 3 notti a maggio 2024
Risposta di Ilda Oswald, il giorno 10 mag 2024
Dear Mr. Behzadi,I regret to inform you that your feedback has been invalidated due to your reservation being a no-show. Upon reviewing our records, it appears that you did not check-in to our property. Our team did send you a cancellation link via email, as per your request, and advised that failure to proceed with cancellation would result in the booking being non-refundable. While we understand your disappointment in not being able to visit us, we must adhere to our policies. If you would like to discuss this matter further or have any questions, please feel free to reach out to us directly.Kind regards,Ilda OswaldGuest Relations Agent

10/10 Eccellente

Masaki

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
歴史のあるホテルで、設備も良く、アクセスもいいため、便利であった。
Soggiorno di 3 notti ad aprile 2024
Risposta di Ilda Oswald, il giorno 9 mag 2024
Dear Mr. Hashimoto,Thank you for your kind words! We're delighted to hear that you found our hotel to be excellent and our location convenient. Thank you for your stay, and we hope to welcome you back for another wonderful experience soon!Warm regards,Ilda OswaldGuest Relations Agent

8/10 Buono

HERNAN, KEY BISCAYNE

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
A
Soggiorno di 3 notti ad aprile 2024
Risposta di Ilda Oswald, il giorno 2 mag 2024
Dear Mr. Lopez,Thank you for your feedback! We're glad to hear that you had a positive overall experience during your stay. If there's anything specific that we can improve upon to earn a perfect rating next time, please feel free to let us know. We're committed to continuously enhancing our guests' experiences, and your input is valuable to us. We hope to have the opportunity to welcome you back for an even better stay in the future!Warm regards,Ilda OswaldGuest Relations Agent

10/10 Eccellente

aleksandra

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Overall very satisfied with our stay. The hotel and room were nice, and the staff very friendly. Some areas are perhaps slightly dated, the tv only has android options to connect- not a big issue but it would have been nice in the evening. The location is great, everywhere is very convenient and walkable, with options of public transport available. The room was very quiet, and the products in the room are great too. Thanks!
Soggiorno di 3 notti ad aprile 2024
Risposta di Ilda Oswald, il giorno 2 mag 2024
Dear Ms. Dederowska,Thank you for your feedback! We're delighted to hear that you were overall very satisfied with your stay. It's wonderful that you found the hotel and room nice, and that our staff were friendly and accommodating. We appreciate your comments about areas that may be slightly dated and the TV connectivity options, and we'll take them into consideration for future improvements. We're glad you enjoyed the great location, quiet room, and the products provided. Thank you for choosing to stay with us, and we hope to welcome you back for another enjoyable experience soon!Warm regards,Ilda OswaldGuest Relations Agent

8/10 Buono

Temitayo

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 3 notti ad aprile 2024
Risposta di Ilda Oswald, il giorno 6 mag 2024
Dear Mrs. Abimbola,Thank you for your feedback! We're glad to learn you enjoyed your stay. If there's anything you think we could improve, please don't hesitate to contact us. We strive to provide excellent service and do our best to ensure a pleasent and memorable stay. We hope to host you again in the future! Thank you for your visit.Warm regards,Ilda OswaldGuest Relations Agent

10/10 Eccellente

Michael, London

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 4 notti ad aprile 2024

10/10 Eccellente

Daniela

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Excellent staff and service!
Soggiorno di 1 notte ad aprile 2024
Risposta di Ilda Oswald, il giorno 29 apr 2024
Dear Ms. Auman,Thank you for your kind feedback! We're delighted to learn your expectations were met and that your stay was enjoyable. Looking forward to hosting you again in the future for another memorable stay.Warm regards,Ilda Oswald,Guest Relations Agent

10/10 Eccellente

apparao

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Nice and neat hotel
Soggiorno di 1 notte ad aprile 2024
Risposta di Ilda Oswald, il giorno 2 mag 2024
Dear Mr. Guntu,Thank you for your feedback! We're pleased to hear that you enjoyed your stay. Thank you for your visit. Looking forward to hosting you again in the future! Warm regards,Ilda OswaldGuest Relations Agent

8/10 Buono

norman

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
A rather old hotel, but in an excellent location… close to many restaurants and attractions. Staff excellent. Excellent restaurant in hotel. My room was rather cold.
Soggiorno di 1 notte ad aprile 2024
Risposta di Ilda Oswald, il giorno 29 apr 2024
Dear Mr. Krasne,Thank you for your feedback! We're delighted to learn you found the location convenient and our staff excellent. We're sorry to hear that your room was rather cold. Our main heating system is managed on computers, whilst AC can be controlled manually in the room. I wish we had known the room was cold, we would have changed the temperature right away. Thank you for your stay and we hope to host you again in the future for another memorable stay!Warm regards,Ilda OswaldGuest Relations Agent

10/10 Eccellente

Jill

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This is a great location. Walkable to city center and lots of eating options are nearby. Everyone was so nice and helpful.
Soggiorno di 5 notti ad aprile 2024
Risposta di Ilda Oswald, il giorno 18 apr 2024
Dear Ms. Tee,Thank you for your feedback! We're pleased to hear you enjoyed staying with us. Thank you for complimenting our personnel. Until next time!Warm regards,Ilda OswaldGuest Relations Agent

10/10 Eccellente

Cosmin

Mi è piaciuto: Pulizia
Soggiorno di 2 notti a marzo 2024
Risposta di Ilda Oswald, il giorno 18 apr 2024
Dear Mr. Cosmin,Thank you for your feedback! We're delighted to learn you enjoyed your stay. Thank you for your visit. Until next time!Warm regards,Ilda OswaldGuest Relations Agent

10/10 Eccellente

Peter

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Superb rooms and service. Breakfast / dining was superb
Soggiorno di 3 notti a febbraio 2024
Risposta di Ilda Oswald, il giorno 18 apr 2024
Dear Mr. Kilbey,Thank you for your feedback! We're pleased to hear you enjoyed your stay. Thank you for complimenting the rooms and our service. Until next time!Warm regards,Ilda OswaldGuest Relations Agent

6/10 Soddisfacente

jeffrey

Viaggio di coppia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Servizi
Old and dated. Was not as nice as the photos which may have been from a long time ago. Bed not very comfortable, and terrible pillows.
Soggiorno di 3 notti ad aprile 2024
Risposta di Ilda Oswald, il giorno 19 apr 2024
Dear Mr. Levin,Thank you for sharing your feedback. We apologise for any discomfort you experienced with the bed and pillows. We'll look into refreshing our furnishings to enhance guests' comfort. Thank you for your visit.Warm regards,Ilda OswaldGuest Relations Agent

10/10 Eccellente

Debra

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great character hotel in a great location.
Soggiorno di 5 notti ad aprile 2024
Risposta di Ilda Oswald, il giorno 17 apr 2024
Dear Ms. Isaac,Thank you for your feedback! We're delighted to learn you enjoyed you stay. Until next time!Warm regards,Ilda OswaldGuest Relations Agent

8/10 Buono

TENDAYI LORNA

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This was my second stay at this hotel as the previous was when several years pre Covid and I enjoyed it as much this time round as well. Fabulous location with a varirty of shopping and dining options. Friendly staff especially David the concierge and in the restaurant - Alexandra, Katerina and Gabriella.
Soggiorno di 6 notti ad aprile 2024
Risposta di Ilda Oswald, il giorno 18 apr 2024
Dear Ms. Kwenda,Thank you for your feedback! We're delighted to learn this was your second visit you enjoyed as much as your first one. Looking forward to hosting you again in the future!Warm regards,Ilda OswaldGuest Relations Agent

10/10 Eccellente

Emma

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great location, spacious rooms, clean hotel and great amenities.
Soggiorno di 3 notti ad aprile 2024
Risposta di Ilda Oswald, il giorno 15 apr 2024
Dear Mrs. Liddle-Moore,Thank you for your feedback! We're pleased to hear you had a lovely stay. Thank you for your visit. Until next time!Warm regards,Ilda OswaldGuest Relations Agent

10/10 Eccellente

Philip

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Excellent from check in to check out!
Soggiorno di 3 notti ad aprile 2024
Risposta di Ilda Oswald, il giorno 15 apr 2024
Dear Mr. Bailey,Thank you for your feedback! We're delighted to hear you enjoyed your stay from check in to check out. Until next time!Warm regards,Ilda OswaldGuest Relations Agent

10/10 Eccellente

Paul

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Perhaps the most beautiful hotel I've ever stayed in. Friendly helpful staff and great food
Soggiorno di 3 notti a marzo 2024
Risposta di Ilda Oswald, il giorno 15 apr 2024
Dear Mr. Dewey,Thank you for the compliments! We're delighted to learn you enjoyed your stay. Looking forward to hosting you again in the future!Warm regards,Ilda OswaldGuest Relations Agent

8/10 Buono

John

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This hotel was very safe, quiet, and clean as well as providing great food with a friendly staff.
Soggiorno di 5 notti ad aprile 2024
Risposta di Ilda Oswald, il giorno 15 apr 2024
Dear Mr. Mount,Thank you for your feedback! We're delighted to learn you had a pleasent stay. Thank you so much for your visit. Unit next time!Warm regards,Ilda OswaldGuest Relations Agent

10/10 Eccellente

Marco

Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Soggiorno di 3 notti ad aprile 2024
Risposta di Ilda Oswald, il giorno 11 apr 2024
Dear Mr. Del Re,Thank you for your feedback! We're happy to learn you enjoyed your stay. Thank you for your visit.Until next time!Warm regards,Ilda OswaldGuest Relations Agent

10/10 Eccellente

Isabel

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Alles an unserem Aufenthalt war super, das Personal sehr freundlich und zuvorkommend. Wir konnten sogar Sauna/dampfbad vor den regulären Öffnungszeiten benutzen. Das Hotel hat eine super Lage und alles ist schnell zu erreichen. Alles war sauber und man fühlt sich sehr wohl.
Soggiorno di 3 notti ad aprile 2024
Risposta di Ilda Oswald, il giorno 7 apr 2024
Dear Ms. Reichmann,Thank you so much for your kind feedback! We're delighted to hear that you enjoyed your stay in all aspects. Looking forward to hosting you again in the future. Thank you for your visit.Warm regards,Ilda OswaldGuest Relations Agent

10/10 Eccellente

Erica, Alamogordo

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great spot to stay. Room was very comfortable and beautiful. This location is very easy to navigate and close to everything you need.
Soggiorno di 3 notti ad aprile 2024
Risposta di Ilda Oswald, il giorno 7 apr 2024
Dear Ms. Kebert,Thank you for your feedback! We're delighted to learn you enjoyed your stay in all aspects. Thank you for your visit.Warm regards,Ilda OswaldGuest Relations Agent

10/10 Eccellente

Kenneth, Orlando

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This property doesn't look too impressive at first glance, but our room was amazing! Clean and spacious, with good amenities. The bed, pillows and linens were wonderful. We liked the separate toilet room from the shower room. The room was a bit too dark, but that was the only thing I could improve upon. The onsite restaurants were very good, and definitely need reservations.
Soggiorno di 3 notti a marzo 2024
Risposta di Ilda Oswald, il giorno 7 apr 2024
Dear Mr. Mulvaney,Thank you so much for your feedback! We're delighted to learn you enjoyed your stay in all aspects. We're sorry about the lights in the room - we will improve them for the future! Thank you for your stay.Warm regards,Ilda OswaldGuest Relations Agent

10/10 Eccellente

Shane

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Beautiful historic building. Comfortable room. Great staff. Good location.
Soggiorno di 1 notte ad aprile 2024
Risposta di Ilda Oswald, il giorno 7 apr 2024
Dear Mr. Deshields,Thank you so much for your feedback! We're delighted to learn you enjoyed your stay in all aspects. We hope to see you again in the future! Thank you for your stay.Warm regards,Ilda OswaldGuest Relations Agent

10/10 Eccellente

Meyrick gavin

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 3 notti a marzo 2024
Risposta di Ilda Oswald, il giorno 7 apr 2024
Dear Mr. Watts,Thank you for your feedback! We're delighted to hear you enjoyed your stay. Thank you for your visit.Warm regards,Ilda OswaldGuest Relations Agent

10/10 Eccellente

Ma Patricia

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The room & service were amazing! Would stay here again!
Soggiorno di 3 notti a marzo 2024
Risposta di Ilda Oswald, il giorno 3 apr 2024
Dear Mr. Ayala,Thank you so much for your kind feedback! We're delighted to learn you enjoyed your stay and that you would visit us again. Looking forward to hosting you again in the future.Warm regards,Ilda Oswald

10/10 Eccellente

Patricia

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Beautiful property that is modern and comfortable but hasn't lost the beauty of its history. Beds are comfortable, amenities nice, and the cafe is so good!
Soggiorno di 4 notti a marzo 2024
Risposta di Ilda Oswald, il giorno 1 apr 2024
Dear Ms.Thank you for your review! We're thrilled to hear that you found our property beautiful, modern, and comfortable while still retaining its historical charm. It's wonderful to know that you enjoyed the comfortable beds, nice amenities, and delicious offerings at our cafe. Providing a memorable experience for our guests is what we strive for, and we're delighted that you had a great stay. We look forward to welcoming you back for another fantastic experience in the future!Warm regards,Ilda OswaldGuest Relations Agent

10/10 Eccellente

Aviran, Petah Tikva

Viaggio di gruppo, Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great location, clean and nice rooms. The breakfast at the hotel is great
Soggiorno di 3 notti a marzo 2024
Risposta di Ilda Oswald, il giorno 1 apr 2024
Dear Mr. Mordo,Thank you for your positive review! We're delighted to hear that you enjoyed our hotel's great location, clean and nice rooms, and delicious breakfast. Thank you for your visit! We look forward to welcoming you back in the future.Warm regards,Ilda OswaldGuest Relations Agent

10/10 Eccellente

Frederick F

Viaggio di coppia
Mi è piaciuto: Pulizia e personale e servizio
This is a beautiful hotel. Well maintained and terrific staff. Will definitely stay here in fiture
Soggiorno di 3 notti a marzo 2024
Risposta di Ilda Oswald, il giorno 25 mar 2024
Dear Mr. Smith,Thank you for your kind words! We're thrilled to hear that you found our hotel beautiful and well-maintained, and that our staff provided terrific service. We look forward to welcoming you back in the future for another wonderful stay!Warm regards,Ilda OswaldGuest Relations Agent

10/10 Eccellente

Susan

Soggiorno di 1 notte a marzo 2024
Risposta di Ilda Oswald, il giorno 1 apr 2024
Dear Ms.Thank you for the perfect rating! We're delighted to hear that you had a fantastic experience with us. Thank you for your stay. We look forward to welcoming you back in the future.Warm regards,Ilda OswaldGuest Relations Agent

10/10 Eccellente

Daniel

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 3 notti a febbraio 2024
Risposta di Ilda Oswald, il giorno 10 mar 2024
Dear Mr. Watkins,Thank you for your feedback! We're pleased to learn you enjoyed your stay. Thank you for your visit.Warm regards,Ilda OswaldGuest Relations Officer

8/10 Buono

Richard, Denton

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Tastefully decorated and well appointed rooms in keeping with the character of the hotels original decor and the surrounding area. Staff were pleasant, helpful and attentive. Easy to get to everything you could want to see by foot and/or tram. Couple of minor gripes : 1) Coffee at breakfast was weak filter, would have much preferred choice of coffee type from machine. And a Nespresso machine. 2) plug in bath closed every time it was lightly touched by foot.(Although it was good to have a tub and shower) 3) key card slot in room was set back a way from the door and low down , took me a while to find it in the dark. Could have been mentioned at check in. 4)Room was extremely warm even with air con turned off, I couldn't find any other heating controls. Luckily the window completely opened and room wasn't overlooking the street. 5) was disturbed every evening around 7pm by somebody banging on door and violently rattling the door knob. Think it may have been house keeping but not sure.
Soggiorno di 5 notti a febbraio 2024
Risposta di Dominik Franc - Front Office Manager, il giorno 4 mar 2024
Dear Richard,I extend my sincere gratitude to you for taking the time to share your perspective. It is heartening to learn of your appreciation for the room decor and our advantageous central location.However, I must express regret for the imperfections you highlighted in your review. Please rest assured that we are fully committed to enhancing our services and facilities to mitigate such occurrences in the future.Your feedback holds considerable value to us, and we are genuinely appreciative of your contribution in helping us strive for excellence.With kind regards,