Gentile Gianluca,La ringraziamo per l'ottima valutazione.Siamo felici che sia stata una piacevole esperienza.La aspettiamo per il prossimo soggiorno.Cordiali salutiStefania PesciGuest Reviews ManagerBW Plus Hotel UniversoRoscioli Hotels Group - Roma

Gentile Marco,La ringraziamo per il feedback. Siamo lieti di aver corrisposto alle sue aspettative.La aspettiamo per il prossimo soggiorno.Cordiali salutiStefania PesciGuest Reviews ManagerBW Plus Hotel UniversoRoscioli Hotels Group - Roma

Gentile Gaetano,La ringraziamo per la valutazione.La aspettiamo per un prossimo soggiorno.CordialmenteStefania PesciGuest Reviews ManagerBW Plus Hotel UniversoRoscioli Hotels Group - Roma

Gentile Gaetano,Grazie per aver valutato la nostra struttura.Ci auguriamo di riaverla come nostro ospite.Cordiali salutiEstimado Jose,Le agradecemos sus comentarios. Nos encanta que su estancia haya resultado tan positiva.Esperamos otra vez en nuestro hotel en su próxima estancia en Roma.Saludos cordialesStefania PesciGuest Reviews ManagerBW Plus Hotel UniversoRoscioli Hotels Group - Roma

Gentile Antonella,La ringraziamo per la recensione. Siamo felici che le sia piaciuta la camera in cui ha alloggiato e la ringraziamo per il cortese riscontro sul nostro personale.La aspettiamo per il prossimo soggiorno.Cordiali salutiStefania PesciGuest Reviews ManagerBW Plus Hotel UniversoRoscioli Hotels Group - Roma

Gentile Gaetano,La ringraziamo per averci dato il punteggio massimo! Lo apprezziamo molto.Ci auguriamo di riaverla presto come nostro ospite.Cordiali salutiStefania PesciGuest ReviewsBW Plus Hotel UniversoRoscioli Hotels Group - Roma

Dear Sergio,Thank you for such a positive rating!We look forward to welcoming you back again.SincerelyStefania PesciGuest RelationsBW Plus Hotel UniversoRoscioli Hotels Group - Roma

Dear Paolo,Thank you for your positive rating.We look forward to welcoming you back again.Kind regardsStefania PesciGuest RelationsBW Plus Hotel UniversoRoscioli Hotels Group - Roma

Gentile Roberto,la ringraziamo per il cortese riscontro. Siamo felici che sia rimasto soddisfatto del suo soggiorno e ci fa molto piacere che abbia apprezzato la nostra pulizia. Al check-out è nostra consuetudine riepilogare gli addebiti prima di procedere al pagamento. Tuttavia abbiamo verificato la sua ricevuta e non abbiamo trovato nessun addebito di frigobar. Restiamo comunque a sua disposizione per ulteriori chiarimenti.Ci farebbe piacere riavere presto l'occasione di ospitarla al BW Plus Hotel Universo.Cordiali salutiStefania PesciGuest RelationsBW Plus Hotel UniversoRoscioli Hotels Group - Roma

Gentile Marco, grazie per le sue parole. Siamo lieti si sia trovato completamente a suo agio nella nostra struttura e per tutti gli apprezzamenti che ci ha dimostrato. La aspettiamo per un suo prossimo soggiorno Cordiali saluti Stefania Pesci Guest Relations BW Plus Hotel Universo Roscioli Hotels Group Roma

Gentile Luca, La ringraziamo per la recensione. Siamo lieti che abbia apprezzato la nostra posizione, trovandola comoda per gli spostamenti in città. Ci auguriamo di rivederla presto. Cordiali saluti Stefania Pesci Guest Relations BW Plus Hotel Universo Roscioli Hotels Group - Roma

Gentile Giacomo, La ringraziamo per l'ottima valutazione. La aspettiamo in occasione del suo prossimo soggiorno. Cordiali saluti Stefania Pesci Guest Relations BW Plus Hotel Universo Roscioli Hotels Group - Roma

Gentile Michele, La ringraziamo per la recensione. Siamo davvero felici di aver corrisposto alle sue aspettative. Ci impegniamo a far si che i nostri ospiti si sentano a proprio agio e coccolati ed il suo è il miglior riscontro che potevamo ricevere. La aspettiamo presto in occasione del suo prossimo soggiorno a Roma. Cordiali saluti Stefania Pesci Guest Relations BW Plus Hotel Universo Roscioli Hotels Group - Roma

Dear Guest, Thank you very much. We appreciate your positive rating and hope to see you again soon. Kind regards Stefania Pesci Guest Relations BW Plus Hotel Universo Roscioli Hotels Group - Roma

Gentile Giovanni, La ringraziamo per aver condiviso i suoi apprezzamenti sul nostro personale. Siamo felici che sia stata una piacevole esperienza e ci auguriamo di rivederla presto all'Hotel Universo. Cordiali saluti Stefania Pesci Guest Relations BW Plus Hotel Universo Roscioli Hotels Group - Roma

Gentile Amedeo, La ringraziamo per il feedback. Siamo lieti che la nostra posizione così come la nostra colazione abbiano pienamente soddisfatto le sue aspettative. La aspettiamo in occasione del suo prossimo soggiorno. Cordiali saluti Stefania Pesci Guest Relations BW Plus Hotel Universo Roscioli Hotels Group - Roma

Dear Mihaela Alina, We thank you for your positive rating! We look forward to welcoming you back on a future visit. Sincerely, Stefania Pesci Guest Relations BW Plus Hotel Universo Roscioli Hotels Group - Roma

Gentile Antonio, Grazie per averci rilasciato il punteggio massimo. La aspettiamo in occasione del suo prossimo soggiorno a Roma. Cordiali saluti Stefania Pesci Guest Relations BW Plus Hotel Universo Roscioli Hotels Group - Roma

Gentile Marco, Grazie per averci valutato! La aspettiamo presto per un altro piacevole soggiorno. Cordialmente, Stefania Pesci Guest Relations BW Plus Hotel Universo Roscioli Hotels Group - Roma

Gentile Marco, La ringraziamo per il cortese riscontro. Siamo davvero felici di aver soddisfatto le sue aspettative. Ci auguriamo di riavere presto l'occasione di accoglierla nuovamente. Cordialmente Stefania Pesci Guest Relations BW Plus Hotel Universo Roscioli Hotels Group - Roma

Gentile Ospite, La ringraziamo per il cortese riscontro. Ci auguriamo di poterla ospitare nuovamente. Cordiali saluti Stefania Pesci Guest Relations BW Plus Hotel Universo Roscioli Hotels Group - Roma

Dear Shannon,Thank you for your review. We are delighted to know that every aspect of our hotel was truly appreciated. We look forward to welcoming you back.Kind regardsStefania PesciGuest Reviews ManagerBW Plus Hotel UniversoRoscioli Hotels Group - Roma

Chère Thérèse,Nous vous remercions beaucoup pour votre avis. Nous sommes heureux que votre expérience etait agréable.Nous espérons qu'il y aura une autre occasion de vous revoir en tant qu'invité.CordialementStefania PesciGuest Reviews ManagerBW Plus Hotel UniversoRoscioli Hotels Group - Roma

Liebe Regina Maria,Vielen Dank für Ihre Bewertung. Wir freuen uns, dass Sie mit Ihrem Aufenthalt in unserer Struktur voll zufrieden waren und alle unsere Leistungen positiv bewertet haben.Wir hoffen, Sie bald wieder zu sehen.Mit freundliche GrüβenStefania PesciGuest Reviews ManagerBW Plus Hotel UniversoRoscioli Hotels Group - Roma

Dear Ana,Thank you for sharing your experience. We are glad to hear that you found the hostess at the breakfast polite. However, we regret the issues you encountered with the hop-on hop-off bus, and it's disappointing to hear about the misunderstanding with the ticket payment at the front desk. We will investigate this matter with our staff to ensure better communication and prevent this from happening again. Your feedback is valuable to us, and we hope to have the opportunity to make it right in the future.Best regardsStefania PesciGuest Reviews ManagerBW Plus Hotel UniversoRoscioli Hotels Group - Roma

Dear Shannon,Thank you for your positive feedback. We are delighted that you enjoyed your stay with us!We look forward to welcoming you back.Kind regardsStefania PesciGuest Reviews ManagerBW Plus Hotel UniversoRoscioli Hotels Group - Roma

Dear Azzam,Thank you for your positive rating! Your comment will be shared with Domenico. We hope to see you again soon.Kind regardsStefania PesciGuest Reviews ManagerBW Plus Hotel UniversoRoscioli Hotels Group - Roma

Dear Jakub,Thank you for your feedback. We're glad to hear you enjoyed our breakfast and found our staff very nice. Your comment about the bathroom is important to us, and we will use it to make improvements. We hope to welcome you back in the future for an even better stay.Best regardsStefania PesciGuest Reviews ManagerBW Plus Hotel UniversoRoscioli Hotels Group - Roma

Dear Riley,Thank you for your perfect 5/5 rating and for choosing our hotel for your stay.We can't wait to welcome you back again in the future. Best regards,Stefania PesciGuest Reviews ManagerBW Plus Hotel UniversoRoscioli Hotels Group - Roma

Dear Michael,We thank you for your review. We are glad that you enjoyed our location. However, we regret to read that you may have experienced disturbance during your stay. Please do not hesitate to let us know if you are not completely satisfied as our team is always happy to find a quieter room for our light sleepers, once available.We look forward to welcoming you back in the future. Kind regardsStefania PesciGuest Reviews ManagerBW Plus Hotel UniversoRoscioli Hotels Group - Roma

Dear Dave,We thank you for your feedback. We're sorry you weren't particularly impressed with our hotel and the quality of our services. We strive to ensure our hospitality goes beyond the anonymity of a chain hotel, and we regret not meeting that expectation. Your impressions of the room are important to us, and we will take them into account.Thank you again for sharing your thoughts, and we hope to have the opportunity to better serve you in the future.Best regardsStefania PesciGuest Reviews ManagerBW Plus Hotel UniversoRoscioli Hotels Group - Roma

Dear Andrea,Thank you for your positive rating.We look forward to welcoming you back.kind regardsStefania PesciGuest Reviews ManagerBW Plus Hotel UniversoRoscioli Hotels Group - Roma

Dear Allison,Thank you for your feedback. We are delighted that you enjoyed your time with us and appreciated our convenient location with easy access to nice restaurants.We look forward to welcoming you back.SincerelyStefania PesciGuest Reviews ManagerBW Plus Hotel UniversoRoscioli Hotels Group - Roma

Dear Randy,Thank you for your feedback. We are delighted that you enjoyed our location.We hope to see you again in the future.Kind regardsStefania PesciGuest Reviews ManagerBW Plus Hotel UniversoRoscioli Hotels Group - Roma

Dear Laura,Thank you for your positive feedback about our stay. The acknowledgement of the quality of service on the part of a recent guest is the best reward for us.We look forward to welcoming you back.SincerelyStefania PesciGuest Reviews ManagerBW Plus Hotel UniversoRoscioli Hotels Group - Roma

Liebe Martina,Vielen Dank für Ihre Bewertung. Wir freuen uns, dass Sie mit Ihrem Besuch zufrieden sind.Wir hoffen, Sie bald wieder zu sehen.Mit freundliche GrüβenStefania PesciGuest Reviews ManagerBW Plus Hotel UniversoRoscioli Hotels Group - Roma

Dear Henry,Thank you for sharing your feedback with us. We apologize if the room design did not meet your preferences for an extended stay. Regarding the dining experience, we're sorry to hear about the inconsistency you experienced between your two visits. Your feedback will be shared with our restaurant team to ensure a more consistent dining experience.We hope to have the opportunity to welcome you back for a better experience in the future.Kind regardsStefania PesciGuest Reviews ManagerBW Plus Hotel UniversoRoscioli Hotels Group - Roma

Dear Gary,Thank you for your positive feedback.We look forward to welcoming you back.Kind regardsStefania PesciGuest Reviews ManagerBW Plus Hotel UniversoRoscioli Hotels Group - Roma

Dear Larry,Thank you very mcuh for your positive feedback. It was rewarding to receive your kind comments about our team members. We work hard to make sure that every guest feels welcome and satisfied during their entire stay, and it is rewarding to know we hit the mark for you in this regard. We look forward to welcoming you back.Kind regardsStefania PesciGuest Reviews ManagerBW Plus Hotel UniversoRoscioli Hotels Group - Roma

Dear Riley,We are happy to see your positive rating and to know you had a great stay. We look forward to welcoming you back again.SincerelyStefania PesciGuest Reviews ManagerBW Plus Hotel UniversoRoscioli Hotels Group - Roma

Dear George,We thank you for sharing your feedback about the restroom size. Our aim is for our guest to have the best experience with us. Please don't hesitate to inform us of any issues or concerns you may have so that we can find an adequate solution.We hope to see you again soon.Kind regardsStefania PesciGuest Reviews ManagerBW Plus Hotel UniversoRoscioli Hotels Group - Roma

Dear Mary,Thank you for your feedback.We apologize for the inconvenience caused by the temporary boiler malfunction. Our staff promptly worked to resolve the issue, and we apologize for any inconvenience caused. We're pleased to see from your positive rating that your overall stay was enjoyable, and we hope you'll consider visiting us again soon.Best regardsStefania PesciGuest Reviews ManagerBW Plus Hotel UniversoRoscioli Hotels Group - Roma

Dear Tina,It was a pleasure having you and we are happy to see your 4* rating.We hope to see you again soon.Kind regardsStefania PesciGuest Reviews ManagerBW Plus Hotel UniversoRoscioli Hotels Group - Roma

Dear JoAnn,Thank you for taking the time to share your experience. We're thrilled to hear that you enjoyed our rooftop and found our staff to be helpful. It's unfortunate that none of pillow options aligned with your preferences. Your feedback is valuable, and we'll certainly take it into account to enhance your next experience.We hope to have the pleasure of welcoming you back.Kind regardsStefania PesciGuest Reviews ManagerBW Plus Hotel UniversoRoscioli Hotels Group - Roma

Dear Sven,Thank you for your positive feedback. We are happy to know you had a great stay. We look forward to welcoming you back again.Kind regardsStefania PesciGuest Reviews ManagerBW Plus Hotel UniversoRoscioli Hotels Group - Roma

Dear Roland,Thank you for your wonderful review! We're thrilled to hear that you enjoyed your stay. We're particularly glad that our staff contributed to making your stay pleasant and accommodating. We hope to have the opportunity to welcome you back in the future.Kind regardsStefania PesciGuest Reviews ManagerBW Plus Hotel UniversoRoscioli Hotels Group - Roma

Dear Kaye,Thank you for sharing your experience with us. We're pleased to hear that you enjoyed our convenient location. Your feedback about your room is valuable to us as we continuously strive to improve our accommodations and services. We hope to have the opportunity to welcome you back in the future for an even more enjoyable stay.Kind regardsStefania PesciGuest Reviews ManagerBW Plus Hotel UniversoRoscioli Hotels Group - Roma