Reception

Reviews of Tivoli Hotel

2 out of 5
Tivoli Hotel
Crosera San Pantalon - Dorso Duro 3838, Dorsoduro, Venice, VE

Reviews

8.4

Very good

Rating 10 - Excellent. 284 out of 739 reviews" "
Rating 8 - Good. 326 out of 739 reviews" "
Rating 6 - Okay. 96 out of 739 reviews" "
Rating 4 - Poor. 23 out of 739 reviews" "
Rating 2 - Terrible. 10 out of 739 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Dania

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed one night but the room was clean, comfortable, and in Venice proper so the location was great for walking to all the sites.
Stayed 1 night in May 2024
Response from Emilia SB - Hotel Tivoli on 4 May 2024
Thank you very much, we appreciate your words and we are happy that you had a good stay here with us.

8/10 Good

Antonio, Metairie

Travelled with partner
Liked: Cleanliness, staff & service, amenities
A small quiet hotel that is still very convenient to get around historic Venice. The only negative was the size of shower. It is so small I had to squeeze in so good luck if you drop the soap. The hotel also provided a nice Italian style breakfast buffet which was nice to start the day.
Stayed 2 nights in Apr 2024
Response from Emilia SB - Hotel Tivoli on 28 Apr 2024
Thank you very much, we appreciate your words and we are happy to know that you enjoyed your stay.

10/10 Excellent

james

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to water bus
Stayed 1 night in Apr 2024
Response from Emilia SB - Hotel Tivoli on 22 Apr 2024
Thank you very much, we are happy that you enjoyed your stay here with us.

10/10 Excellent

Lillian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and helpful. Breakfast was delicious downstairs every morning . No elevator so the front desk let us keep our bigger luggage that we did not need downstairs locked up in a room over night and in the front spare room during the day when front desk open .
Stayed 2 nights in Apr 2024
Response from Emilia SB - Hotel Tivoli on 16 Apr 2024
Thank you very much, we are very happy that you enjoyed our work and your stay in our hotel.It was a pleasure for us to be of help to you, we really care about the happiness and satisfaction of our customers.

10/10 Excellent

Joni

Fantastic place. I regret not staying longer.
Stayed 2 nights in Mar 2024
Response from Emilia SB - Hotel Tivoli on 16 Mar 2024
Thank you very much for the nice review.You can always come back! You will be most welcome

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the location making it easy to walk to some sights and being near a vaporetto stop. The breakfast was nice having a few options.
Stayed 2 nights in Feb 2024
Response from Emilia SB - Hotel Tivoli on 29 Feb 2024
Thank you very much for your feedback and your beautiful words.We are happy that you enjoyed your stay here with us.

8/10 Good

Paraskevas

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2024
Response from Andrea SB - Hotel Tivoli on 28 Feb 2024
Thanks for staying with us.We work hard to make our guests happyand appreciate your feedback!

8/10 Good

trinity

Stayed 2 nights in Feb 2024
Response from Emilia SB - Hotel Tivoli on 8 Feb 2024
Thank you very much, we are happy that you enjoyed your stay in our hotel.

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tivoli Hotel made my time in Venice very nice. The hotel itself is located close to shops and restaurants and a short walk to many different attractions or water taxi. The room met all of my needs for the trip and the hotel staff was very nice and welcoming. The breakfast every morning was an added treat.
Response from Emilia SB - Hotel Tivoli on 16 Dec 2023
Thank you very much for the review and the kind words, we really appreciate your comment and what you think about our work and our hotel.We are happy that you enjoyed your stay.We hope to see you again in the future

8/10 Good

Ana

Stayed 4 nights in Oct 2023
Response from Emilia SB - Hotel Tivoli on 9 Nov 2023
Merci beaucoup.

8/10 Good

Valérie

Stayed 4 nights in Oct 2023
Response from Emilia SB - Hotel Tivoli on 23 Oct 2023
Merci beaucoup

10/10 Excellent

Antonio

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small family friendly hotel. The breakfast was great and it is served until 10:30am, it has a little bit of everything. They made us an espresso shot along with our coffee. Very clean, even smelled like bleach when we arrived. It’s safe with a locked door to get in.
Stayed 2 nights in Oct 2023
Response from Emilia SB - Hotel Tivoli on 13 Oct 2023
Thank you very much for this beautiful review.We are very happy that you had a great stay here with us.Hope to see you again in the future!Thanks again!

6/10 Okay

Michael, Matawan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great and accommodating. Rooms and furniture definitely need’s upgrade. Management definitely needs to provide more soap and shower gel for price they charge per night. Breakfast was really good, freshly baked croissants and pastries were delicious. Overall I would definitely recommend but keep in mind second floor is really the third.
Stayed 3 nights in Oct 2023
Response from Emilia SB - Hotel Tivoli on 7 Oct 2023
Thank you very much for the review, we will definitely try to improve.As for the soap and shower gel, we are always willing to give more if customers ask us.Thank you anyway for the nice compliments and advice.

10/10 Excellent

Freda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Cute basic hotel for a short stay. Staff were very friendly and breakfast selection was very good.
Stayed 1 night in Oct 2023
Response from Emilia SB - Hotel Tivoli on 5 Oct 2023
Thank you very much, we are happy that you had a great stay here with us.Hope to see you again in the future!

8/10 Good

Cesar, Woodside

Stayed 3 nights in Sep 2023
Response from Emilia SB - Hotel Tivoli on 23 Oct 2023
Thank you very much, we appreciate it.

8/10 Good

kathy

Stayed 2 nights in Sep 2023
Response from Emilia SB - Hotel Tivoli on 27 Sep 2023
Thank you very much.

8/10 Good

Jilly

Stayed 2 nights in Sep 2023
Response from Emilia SB - Hotel Tivoli on 26 Sep 2023
Thank you very much, we appreciate.

10/10 Excellent

Thibault

Stayed 3 nights in Sep 2023
Response from Emilia SB - Hotel Tivoli on 24 Sep 2023
Merci beaucoup.

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Andrea SB - Hotel Tivoli on 23 Sep 2023
Thanks for staying with us.We work hard to make our guests happyand appreciate your feedback!

10/10 Excellent

Sonia

Stayed 3 nights in Sep 2023
Response from Emilia SB - Hotel Tivoli on 13 Sep 2023
Muchas gracias. Nos alegramos de que haya disfrutado de su estancia en nuestro hotel

10/10 Excellent

TAKASHI

Stayed 3 nights in Sep 2023
Response from Emilia SB - Hotel Tivoli on 13 Sep 2023
Thank you very much, we appreciate and we are happy that you had a great stay.

8/10 Good

Jahziel Mae

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean and great staffs
Stayed 2 nights in Sep 2023
Response from Emilia SB - Hotel Tivoli on 10 Sep 2023
Thank you very much, we appreciate your review and we are happy that you had a good stay.

10/10 Excellent

shelley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonder stay with a friendly family to welcome you in. The breakfast was amazing with fresh croissants and delicious fresh meats and cheese! Great variety and selection. Room was comfortable, clean, and the a/c worked well, especially since it was hot in Venice when we visited. Highly recommend staying here! Belissimo!
Stayed 3 nights in Sep 2023
Response from Andrea SB - Hotel Tivoli on 9 Sep 2023
Thanks for staying with us.We work hard to make our guests happyand appreciate your feedback!

6/10 Okay

Rick

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Cute hotel, polite staff but a disappointment.
My party of 5 only stayed for one night. Two negative issues, no elevator. I had to carry my heavy luggage up to the third floor after a weeklong cruise. There wasn't any staff to assist. We scheduled a private water taxi through the hotel the evening we arrived, they said it was confirmed. We waited an hour at the canal for pickup but the water taxi never arrived, "they forgot" The hotel owner said there wasn't anything he could do and we had a plane back to the US.
Stayed 1 night in Aug 2023
Response from Emilia SB - Hotel Tivoli on 24 Aug 2023
Thank you for the review, we are sorry for these inconveniences.It says in the hotel's general information that there is no elevator so I recommend for your next trip to read the details well so you won't be disappointed.Regarding the cab unfortunately it was not up to us. The cab company we called (and will definitely never call again) forgot about the reservation we had made for you, we tried to solve it by calling 5 other agencies but no one had a boat available in a short time.It is not our fault whether you want to believe it or not, we are not responsible for others' mistakes.In all cases after some minutes (not an hour) we showed you the easiest and fastest way to get to the airport.However if these reasons are the result of the review vote, we are happy because they do not concern us or our facility.

8/10 Good

Fiona

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We found out stay to be very good. Good communication and certainly the staffs English was way better than our non existent Italian. We would return.
Stayed 2 nights in Jul 2023
Response from Emilia SB - Hotel Tivoli on 7 Aug 2023
Thank you very much for the review, we are glad to hear that you had a good time and that you will be back.We look forward to seeing you, you will be welcome.

10/10 Excellent

Shigeo

Stayed 2 nights in Jul 2023
Response from Andrea SB - Hotel Tivoli on 27 Jul 2023
Thanks for staying with us.We work hard to make our guests happyand appreciate your feedback!

10/10 Excellent

Philip

Stayed 2 nights in Jul 2023
Response from Andrea SB - Hotel Tivoli on 27 Jul 2023
Thanks for staying with us.We work hard to make our guests happyand appreciate your feedback!

10/10 Excellent

Olivier

Stayed 2 nights in Jul 2023
Response from Emilia SB - Hotel Tivoli on 20 Jul 2023
Thank you very much.Hope to see you again in the future!

4/10 Poor

Rakeem

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Located in okay area, very outdated. It seems unclean , and there are no elevators. If your not super picky, you pay for what you get.
Stayed 2 nights in Jul 2023
Response from Emilia SB - Hotel Tivoli on 18 Jul 2023
We are sorry that you did not have a good time.The hotel is not dirty, every room is cleaned every day.As for the elevator, it is specified in the hotel's general information that there is no elevator in our facility.

6/10 Okay

Michael

Stayed 2 nights in Jul 2023
Response from Emilia SB - Hotel Tivoli on 18 Jul 2023
Thank you

8/10 Good

kelley

Stayed 2 nights in Jul 2023
Response from Emilia SB - Hotel Tivoli on 7 Aug 2023
Thank you vey much

10/10 Excellent

Terance

Travelled with partner
Liked: Cleanliness
Close to everything
Stayed 1 night in Jul 2023
Response from Emilia SB - Hotel Tivoli on 15 Jul 2023
Thank you very much, we appreciate your feedback. Hope to see you again in the future.

10/10 Excellent

Antonio

Stayed 3 nights in Jul 2023
Response from Emilia SB - Hotel Tivoli on 14 Jul 2023
Muchas gracias

8/10 Good

Margot

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from Andrea SB - Hotel Tivoli on 13 Jul 2023
Thanks for staying with us.We work hard to make our guests happyand appreciate your feedback!

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
The property is in a great, quiet location that made it easy to get to all sorts of locations in Venice. There are two very convenient ferry stops on either sides of the island. There is a fantastic restaurant very nearby that has the BEST pasta I've ever consumed. It is so safe with a coded security pad to lock the door. The AC works well and the beds are comfy with extra pillows and blankets. I highly highly recommend staying here!
Stayed 2 nights in Jul 2023
Response from Andrea SB - Hotel Tivoli on 13 Jul 2023
Thanks for staying with us.We work hard to make our guests happyand appreciate your feedback!

10/10 Excellent

Muhammet

Stayed 1 night in Jul 2023
Response from Emilia SB - Hotel Tivoli on 11 Jul 2023
Thank you very much, we appreciate.Hope to see you again in the future!

10/10 Excellent

Priyesh

Travelled with family
Better than many 3 star hotels we've stayed in. The only issue was the lack of a lift, but the stairs were wide and it was easy enough to get our luggage up. The breakfast was excellent, and the staff were great
Stayed 2 nights in Jul 2023
Response from Emilia SB - Hotel Tivoli on 9 Jul 2023
What a beautiful review, thank you from the bottom of our heart for all these compliments.It is important for us to do well our job and make our customers have a good stay so it makes us extremely happy to know that you had a good time in our hotel.We look forward to your next stay in Venice.Thanks again from all the Hotel Tivoli's staff.

8/10 Good

Jose

Stayed 2 nights in Jun 2023
Response from Emilia SB - Hotel Tivoli on 2 Jul 2023
Thank you very much, we appreciate your feedback.

10/10 Excellent

Lisel

Stayed 4 nights in Jun 2023
Response from Andrea SB - Hotel Tivoli on 1 Jul 2023
Thanks for staying with us.We work hard to make our guests happyand appreciate your feedback!

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service
The property was clean and the room was big except for the bathroom, which was ok but extremely tight. The area is quiet and within easy walk of the vapporetto stop called S. Toma. The AC unit did not cool well, so if someone stays during the hot part of summer, be prepared. The breakfast was tasty and filling, but somewhat limited in options. The coffee (no surprise) was amazing and, on the whole, our stay was fine.
Stayed 1 night in Jun 2023
Response from Emilia SB - Hotel Tivoli on 30 Jun 2023
Thank you very much for the review.We are sorry about the air conditioning, we would have done something to fix it if we had known, we will improve and check to make sure it doesn't happen again.We are glad you had a good time.Thank you again

10/10 Excellent

Bryan

Stayed 2 nights in Jun 2023
Response from Andrea SB - Hotel Tivoli on 1 Jul 2023
Thanks for staying with us.We work hard to make our guests happyand appreciate your feedback!

4/10 Poor

Ikenna, Houston

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Very, very mediocre. Gets the job done - that’s about it. VERY small room, and even smaller bathroom. The design of the room is especially weird - there’s a large SINK in the room which takes up half the space… It’s tricky to get around the room, and bathroom. The room had a weird smell. Breakfast is OK, Wi-Fi is fine, staff are nice & helpful. Ended up checking out much earlier & paying for a better hotel…
Stayed 3 nights in Jun 2023
Response from Emilia SB - Hotel Tivoli on 30 Jun 2023
We are very sorry that you did not have a good time.The room in your reservation was a single with a shared bathroom, so outside the bedroom.Obviously being a single, the size of the room is smaller than others and this is something that can also be seen from the photos on our website and various booking sites.As for the sink, it is normal size, classic sink present in all rooms.In all cases we are sorry, we hope that the hotel you went to later was to your liking.Thank you.

10/10 Excellent

CARLOS

Stayed 3 nights in Jun 2023
Response from Emilia SB - Hotel Tivoli on 30 Jun 2023
Muchas gracias, nos alegramos de que haya disfrutado de su estancia con nosotros.

8/10 Good

Johan

Stayed 1 night in Jun 2023
Response from Emilia SB - Hotel Tivoli on 24 Jun 2023
Thank you very much, we appreciate!

10/10 Excellent

Alastair, wentworth falls

Stayed 1 night in Jun 2023
Response from Emilia SB - Hotel Tivoli on 8 Jul 2023
Thank you very much.

10/10 Excellent

Chandler

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel Tivoli is a wonderful small hotel centrally located in Venice. The staff was lovely, the food wonderful, and the ambiance and feel was perfect for a great stay in Venice. I will be staying here again and I highly recommend it.
Stayed 1 night in Jun 2023
Response from Emilia SB - Hotel Tivoli on 17 Jun 2023
Thank you very much for this beautiful review.We are extremely happy to know that you enjoyed your stay here at our hotel, that is the most important thing for us.We thank you from the bottom of our hearts and really hope to see you here again on your next trip to Venice

8/10 Good

Linda

Stayed 3 nights in Jun 2023
Response from Emilia SB - Hotel Tivoli on 15 Jun 2023
Thank you very much, we appreciate your feedback.

10/10 Excellent

Taylor

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The check in was friendly and the breakfast was fabulous in the beautiful courtyard... great neighborhood for a 2 day visit
Stayed 2 nights in Jun 2023
Response from Andrea SB - Hotel Tivoli on 14 Jun 2023
Thanks for staying with us.We work hard to make our guests happyand appreciate your feedback!

10/10 Excellent

Blanca Nieves

Stayed 1 night in Jun 2023
Response from Emilia SB - Hotel Tivoli on 14 Jun 2023
Thank you very much. We are happy to know that you enjoyed your stay in our Hotel.

6/10 Okay

Gladys

Stayed 2 nights in Jun 2023
Response from Andrea SB - Hotel Tivoli on 12 Jun 2023
Thanks for staying with us.We work hard to make our guests happyand appreciate your feedback!