6/10 Soddisfacente
Christian
Viaggio con la famiglia
28 gen 2025
Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
I loved the staff at the hotel, they were very friendly and accommodating. Unfortunately, they are fighting with one hand tied behind their backs because the condition of the property is poor. Our first room was very cold. Staff were unable to get the thermostat to work, so they moved us to another room. The room we had for that night was great, but it was booked for the remainder of our stay so we had to move to a third room the following day. The third room was also cold but had a functioning thermostat. Despite the working thermostat, the room still wouldn't warm up and hotel staff were unable to fix it so they gave us extra blankets and a space heater. You could tell they're used to dealing with problems on the property.
The two elevators also need some attention. They were a constant source of eye rolls and conversation among guests because they sound and feel like they are on their last leg.
As far as pros for the property go, as I mentioned before, I loved the staff. The The continental breakfast was good. And I'd say the location is good. The actual block the hotel is on is a bit suspect, and there are a few gentlemen's clubs right behind it. But it's located a couple of blocks from a lot of restaurants and shops at Inner Harbor, so that was convenient.
Overall, this wouldn't be my choice the next time we go to Baltimore, but if it were the only thing available I would be fine booking it.
Christian
Soggiorno di 3 notti a gennaio 2025