ApartHotel a Alpi di Berchtesgaden

“Wonderful position and design, unfortunately not marched by the level of service: when we did arrive, the shower was not clean. They promised us different breakfast, but for 2 consecutive days the order was not fulfilled as per our request. The communication with customer service was poor, with a compensation promised but not delivered due to their incapability to provide. Hopefully, after some distress, one customer service agent (Kristzina) jumped in and took charge of the situation, providing...

“Clean room, Amenities”

“It was a great apartment but the downside is that there is no insect blinds on the windows which resulted in tonnes of flies coming in. We have been killing flies all night long 😑 Apart from that it is very clean and spacious with a big shared garden. ”

“Amazing view and town. very welcoming hotel we will be back!”

“Es war alles top. Personal war sehr freundlich wir hatten genug Platz für uns als Familie mit 6 Personen. Die Ferienwohnung war top, sauber, genug Handtücher, tolle Betten. Pool und Sauna möglich. Wir kommen wieder. ”

“خدمة التنظيف في الشقق ليست على مستوى الشقة”

“We stayed 4 nights in July 2024. The apartment (217) was clean, hade everything we needed and had a beatuifum view of the mountains from the balcony. The common swimming pool area was also nice and clean with a play room and washing facilities. We experienced very easy and good communication with the reception desk and the personell there. We had a problem with a wasp nest and they took it very serious, managed to remove it and the management even gave us a compensation for the trouble we...

“Mooie, moderne accommodatie. De check-in verloopt soepel, en de accommodatie is goed bereikbaar via telefoon. Het ontbijt is goed, met een mooi uitzicht vanaf de 3e verdieping. Ook het wellness gedeelte is een mooie aanvulling. De kelder om het skimateriaal op te bergen is top! ”

“Luksus. Fantastisk morgenmad!”

“Struttura moderna, facilmente accessibile, camere ben riscaldate, doccia top”

“Ein außergewöhnlich guter Service! Supernettes kleines Suitenhotel. Ort, Lift und Therme fussläufig erreichbar. Insgesamt ein sehr schöner Urlaub. Hervorzuheben ist der besonders zuvorkommende Service, der wirklich außergewöhnlich war! Wir hatten einen tollen Aufenthalt, vielen Dank dafür! ”