Hotel a Browns Chapel

“Need to inspect the room prior to releasing. Food in the fridge and trash. No apologies from the staff when we turned over the leftovers from the room. We stay a couple of nights every year here and noticed that thing’s have been neglected.”

“Clean room. Walls , beds, tub, pull out bed all dirty and gross”

“Clean room, staff pleasant, quiet”

“Loved my stay at this motel. The friendliest staff I have ever encountered, so helpful and friendly. Everything is so clean and well maintained. Sits up high with wonderful mountain scenery.”

“1. There was trash everywhere. We were there three nights and the trash wasn’t picked up in common areas… condiment packets squeezed out everywhere. 2. Amenities listed on Expedia and the resort website are not available. 3. Pool is advertised but covered with renovations and dirt. 4. Renovations are being done in one section. You never saw any workers. Guests have to walk through the section with open tiles with hanging wires and the smell of mold. 5. First room had no lightbulbs… second room...

“Lots of breakfast options which was nice to have ”

“A very quiet town (except for multiple trains nearby) next to the Cheat River. Clean, spacious room across the street from good full bar.”

“Good sleep comfortable room”

“Room was great. The staff was very courteous and helpful. Have stayed in the past here also and will stay again.”

“I was very comfortable in my room. It was really clean and I had everything I needed. I would definitely stay here again!”

“Nice stay.. the outside entry door had a few problems..”

“Clean room. Breakfast was a nice treat-better than expected. Helpful staff.”

“The service was awesome, they need to do some cleaning. Bathroom and towels were clean.”

“If you are visiting Kendrick Family Ballpark, this is the ideal place to stay. It is directly across the street. The staff are friendly and helpful. The rooms are clean and comfortable. Though breakfast is not included, the in-lobby Starbucks provides more than enough options for breakfast. The only negative, the rooms do not have microwaves.”

“The room could have used a good dusting and vacuum. Mattress was too soft and pillows too flat. We found one of the pillow cases hadn't been changed. The staff was polite and addressed the issue.”

“The bathroom hadn't been cleaned properly, the room smelled like wet dog and everything in the room was covered with dust. Also, there is no exhaust fan in the bathroom so you can't see in the mirror after showering.”

“The staff incredibly friendly. Saw one the maids go out of her way to help a senior citizen. The restaurants also very friendly but seemed to be understaffed for breakfast. Otherwise nice place to stay.”

“Nicely done to an early 1900’s style yet adding new bathroom and air conditioning.”

“We stayed as we were driving through on a long roadtrip. It was perfect for us with our small kids. They even provided a rollaway bed for our youngest. The staff were friendly, property felt safe, and breakfast was nice. The options provided for breakfast were perfect for grabbing and taking on the go so we could get back on the road (breakfast sandwiches, yogurts, etc.). Would stay again!”