Hotel a Bukit Fraser

“we enjoyed a lot.”

“the bed is not plush type, can feel the springs :/ hard on the edges so when you try to get off the bed it can be quite uncomfortable when dangling legs over the edge of the bed. toilet is well maintained, clean. staff receives most points for being courteous and kind.”

“Semua ok, tq”

“Great apartment with spectualar view over clouds. 15 mins walk to casino in Skybridge which connects to building. Good basic food options also in complex. ”

“Hi following are my observation and comment for improvement: 1. The masterbedroom door need to be fixed. Cannot open from inside the room. Knob mechanism not working. 2. TV box not fuctioning properly. 3. The room floor is not clean. Dust and hair strands can be found everywhere in the unit. 4. Washing machine was leaking water continuously. We had to clear the water using cloth. No broom or mop in the room. 5. Insufficient utensils. The unit is not well maintained in general. I will not...

“The room was terrible. Smelly, not clean and even the bottle watter in the room was opened. I have been staying Wyndham around the world and this is the worst.”

“Clean and nice rooms but there is no lobby or check in desk, everything is digital. If u want something u have to what’s app them. Second bedroom is v small. Water heater switch is in the living area and we didn’t know so we showered with cold water the first day. There was no handsoap in the bathroom which they gave us later. Overall a good stay but little far from main Genting area and activities. U have to either walk 10 min ( uphill) or take a grab which takes min 10-15 min to arrive. ”

“Okay ”

“Check In Counter too limitted ”

“I am giving 5 star cause the respond time due to some issues that we faced were fast and efficient. Overall, thumbs up to the team ”