Vacanze Damietta

Ottima posizione,buoni servizi generali ma camere vecchie e inadeguate,pulizie giornaliere scarse,non vale assolutamente le cinque stelle.

Nice place but nothing near to see

The hotel, was clean, and room looks good, but in some where you can find dust, especially near the TV and between the wood lines of the wall. The air conditioning worked well, and the hot water was pesent.The personal, was so friendly and helpful and never ask to tips, they wanted your happiness that's why we all time give them tips, cause they do everything naturally! One problem is the reservation, never ask them to do, otherwise they will increase unless to decrease the price. Online the reservation was 37 and after in place they say me that was 45 and not less that obiusly should be!! Ok the money are not the problem, but I don't like when someone try to stole in someway..... That's why I cancell the reservation and I opted for another hotel. The place, as also our toor guide told us, but was clear since the beginning also for us, was dangerous and not good ..... So we never go away from the hotel without our toor guide and driver. The hotel unfortunately is in maintenance, so most of it is work in progress.... The pool is dirty, and they don't clean, also they stop at some time the filtering ( they told me, but I think they never start it ...) In fact you could see even the oil fluctuate on the surface, maybe of some on who did the bath before. Another thing is that online they say breakfast included, but is not our breakfast meaning.... Cause you have to pay even for the water !!! And you pay 10 time it's price !! I repeat water that should be included !!