Cerca hotel in Provincia del Mashonaland Orientale

“Overall a lovely property with nice service people. The front desk and the ease of information could certainly be improved. The game drive was slated for 10 people max, and we were brought to the truck already full and asked to pile in. 14 people in the truck, this was my least favorite activity as although we saw some animals you can see much more in other places. I was charged by Expedia for an extra person. The activities needed to be paid separately ($25 per adult and half for children)....

“The property owners showed lack of professionalism. I booked through Expedia.com and made payment but when I got to the property I was told they were fully booked yet I had travelled over 200km.They grudgingly refunded me but I felt I was treated unfairly as they did not consider the inconvenience caused, my fuel etc but gave me exact amount yet I had also incurred some transaction charges.”

“Everything was very bad, no water ,no electricity and we were not told on arrival, we got suprised when we got into the room,the room had no linen until we complained. It was a complete reap off. Roof not safe huge cracks in the bathroom. Staff were cagey ,you could see they were hiding something ”