Hotel a Estate Bonne Esperance

“To start, it is a very nice, quaint inn. I like it a lot EXCEPT for the large number of stairs and no assistance with my luggage. A few years ago, that many stairs would just have been a challenge. Today, with arthritic hips, it is an obstacle, completely undoable to carry luggage up there. A bystander helped, but if not, I reckon I would have had to sleep out on the sidewalk next to my luggage! (No, I really would not have). I feel the issue was there just was no staff to haul the luggage. But...

“It’s an experience to be at Bunker Hill. The staff is really nice, and the place is clean and well organized. I had a great time staying there and felt welcomed and safe. Lovely staff!”

“Just average. Front desknstaff”

“The property is in a great location where you could walk into Cruz Bay for shopping and restaurants. It had all the amenities that you needed.”

“We stayed in a 2 bedroom cottage, and we thought the rooms looked very nice. We had an issue with the cottage being warm most of the night as well as the TV not working properly. We reached out to staff, and they didn’t contact us until the next morning, which is when we were leaving. When we vacation, our non-negotiables are clean, comfortable rooms, and unfortunately, the second item wasn’t met. Also important to know that the only walkable food option is their restaurant, which does not...

“This is a great property on a steep hill. Owner Lyndsay was VERY helpful and provided an introduction to the property even volunteering to help me with luggage. The site is walking distance from the downtown area.”

“The service was good the staff was very friendly and helpful. A few minor inconveniences like the remotes to the tvs not working, no WiFi upon arrival both of which were minor because I didn’t plan to be in the room for the majority of the day but you may want to come home unwind and watch a little tv. Besides that everything else was great, the have a really nice coffee shop on site and sometimes have a live band playing by the pool.”

“I loved the view of the beach. Just opening the curtains and it’s right there !! I loved the pool !! House keeping did a good job while we were away. I love the location ( right by the airport !! So it made picking up and dropping off our rental such a smooth experience). The staff was really friendly and helpful. Check in and check out was a breeze !”

“I loved this hotel! tiny, traditional caribeean style, beatiful views on St Thomas, book the rooms with terrace outside”

“It’s a stunning, unique hotel. One great way to keep the wrong people from visiting? Tell them that there are no televisions in the rooms! From my perspective, that’s a big plus! And it signals that this hotel, combines luxury, history, and is aimed at the type of traveler who did not come to watch TV..”

“Staff were great! Friendly, and willing to let us store our bags in their office hours before check so we could enjoy the day without our luggage”

“la struttura è ben posizionato nel cuore della piccola e incantevole Cruz Bay a pochi passi dallo shopping ristoranti e dalla dall'altracco delle barche provenienti da San Thomas. lo staff cordiale e familiare sempre prodigo a dare consigli utili sui ristoranti. colazione essenziale pane burro e marmellata. Romantico l'happy hour al tramonto sul piccolo terrazzo. mi è dispiaciuto per la camera la 112 molto umida con odore sgradevole e il bagno completamente da rifare. credo che ci siano...

“The Island View was charming, the views were fantastic, and the staff were friendly and attentive! We had an earlier morning and they were very kind to make us a breakfast to go. Food was great! If I had to come up with any complaint it would be that the pool (shaded for a good portion of the day) was a bit chilly, but my husband didn’t mind that.”

“Like most hotels in St Thomas, the place is dated. . .decidedly so.”

“Excellent location, cute boutique hotel. Easily walk to local attractions and restaurants. Staff was very friendly!”

“Location to dining and downtown and the ferry are unmatched. I felt safe, but the property is dated. We had water leaking from our bathroom ceiling. There was no shampoo as advertised and none on the property when asked. The pool was refreshing and clean. Very dated and needs work”

“Yes it was very clean and staff was very helpful”

“Poor customer service from staff”

“Struttura vecchia e tenuta male. Il personale odia il proprio lavoro, é arrogante, svogliato, lento, inefficiente, disinteressato e a tratti ostile. Not my problem é la frase più usata”