Hotel a Estate Bonne Esperance

“Customer Service was horrific.”

“The property is in a great location where you could walk into Cruz Bay for shopping and restaurants. It had all the amenities that you needed.”

“Staff always where's there to order us a cab and give us advice as to the island, and the water was consistently warm without troubles. I like how they're complimentary breakfast was not just a series of cereals and cold cuts, but was actually cooked. Small, but appreciated and with a lovely view. I can add the emphasize how beautiful the the rooftop, where there was both a pool, a bar, and a restaurant, truly was and especially at night. Stairs were not that big a problem, but for the elderly...

“First off, we end up killing two flying roaches during our stay. Secondly, the phone was out the entire stay. I had to contact front desk via cell. Thirdly, we had no WIFI the first day. We finally got it the last stay. Also, no cable until the last day. View was nice from balcony. I would also point out that front desk could be more attentive and inviting. Maybe my expectations are too high being a Marriott Owner.”

“The room & facility was great but the hosts were absolutely amazing! Highly recommend ”

“I loved this hotel! tiny, traditional caribeean style, beatiful views on St Thomas, book the rooms with terrace outside”

“Ideal location.”

“Beautiful view of the bay.”

“Staff were great! Friendly, and willing to let us store our bags in their office hours before check so we could enjoy the day without our luggage”

“We stayed in a 2 bedroom cottage, and we thought the rooms looked very nice. We had an issue with the cottage being warm most of the night as well as the TV not working properly. We reached out to staff, and they didn’t contact us until the next morning, which is when we were leaving. When we vacation, our non-negotiables are clean, comfortable rooms, and unfortunately, the second item wasn’t met. Also important to know that the only walkable food option is their restaurant, which does not...

“A lot of money for the conditions of the facilities, A/C has not been given maintenance for a long time, does not cool, uncomfortable bed, old carpet, broken floor, broken closet doors, dirty balcony. The place needs repairs and remodeling. I don't recommend it.”

“la struttura è ben posizionato nel cuore della piccola e incantevole Cruz Bay a pochi passi dallo shopping ristoranti e dalla dall'altracco delle barche provenienti da San Thomas. lo staff cordiale e familiare sempre prodigo a dare consigli utili sui ristoranti. colazione essenziale pane burro e marmellata. Romantico l'happy hour al tramonto sul piccolo terrazzo. mi è dispiaciuto per la camera la 112 molto umida con odore sgradevole e il bagno completamente da rifare. credo che ci siano...

“Excellent location, cute boutique hotel. Easily walk to local attractions and restaurants. Staff was very friendly!”

“So we were disappointed. It was not as expected from the pictures. Let me start by saying, it is a great location for restaurants, shopping and if you’re going to use the ferry, which is across the street. However, the hotel is very old and it’s run down. You can tell they tried to renovate some things. The pool was clean. Our room looked ok nothing fancy, but the floors were filthy! Our sink was clogged. The shower wasn’t hot hot but it was fine to shower in. The staff was friendly and check in...

“Struttura vecchia e tenuta male. Il personale odia il proprio lavoro, é arrogante, svogliato, lento, inefficiente, disinteressato e a tratti ostile. Not my problem é la frase più usata”

“Very close to the beach”

“Be sure to have breakfast; it is delicious, nutritious, and the view is awe-inspiring. I had several cups of the ginger, mint lemonade- wow! I didn’t spend much time in my room. But it was nice to come back to a clean one. Staff are very friendly! One could not ask for more and get it.”

“I’m saddened to write about this terrible experience with the Landmark Apartments. The communication with the host is terrible! I tried to reach them a week before the trip, a couple of days before the trip and then when I arrived in St Thomas. I finally got in touch with Ronita as we were pulling up to the apartments. We were early and that’s when she told us about an early check in fee. Then the apartment was very dusty. The floors, the furniture, the fixtures everything. We were told that...

“**★★★★★ Unforgettable birthday stay at Pink Palm Hotel (St. Thomas)** We had an absolutely amazing experience at **Pink Palm Hotel in St. Thomas** for my birthday trip. The pool area is truly a showstopper—**scenic mountain views from the pool** that feel peaceful and postcard-perfect. We especially loved doing an **excellent night swim**, and having the **hot tub option** made it even more relaxing and special. Our room was **large, modern, and beautifully designed**, with decor that felt...