Hotel a Estate Bonne Esperance

“The sit-down breakfasts were great and the server was exceptional. The attached restaurant is also very good. The staff were friendly, courteous, and outstanding. The rooms were adequate but not outstanding. We had repeated difficulties getting hot water in the rooms we rented. The staff was responsive but the repairs were not successful.”

“Just average. Front desknstaff”

“I loved the view of the beach. Just opening the curtains and it’s right there !! I loved the pool !! House keeping did a good job while we were away. I love the location ( right by the airport !! So it made picking up and dropping off our rental such a smooth experience). The staff was really friendly and helpful. Check in and check out was a breeze !”

“A Caribbean Masterpiece-- Beautiful!”

“I loved this hotel! tiny, traditional caribeean style, beatiful views on St Thomas, book the rooms with terrace outside”

“Beautiful view about a mile up the “hill” from Magens Bay-comfortable room, pool, coffee shop for easy breakfast runs before venturing out-easy access to island in any direction -and cat sanctuary so lots of friends roaming”

“Struttura vecchia e tenuta male. Il personale odia il proprio lavoro, é arrogante, svogliato, lento, inefficiente, disinteressato e a tratti ostile. Not my problem é la frase più usata”

“Nice stay”

“This is a great property on a steep hill. Owner Lyndsay was VERY helpful and provided an introduction to the property even volunteering to help me with luggage. The site is walking distance from the downtown area.”

“It’s a stunning, unique hotel. One great way to keep the wrong people from visiting? Tell them that there are no televisions in the rooms! From my perspective, that’s a big plus! And it signals that this hotel, combines luxury, history, and is aimed at the type of traveler who did not come to watch TV..”

“Poor customer service from staff”

“la struttura è ben posizionato nel cuore della piccola e incantevole Cruz Bay a pochi passi dallo shopping ristoranti e dalla dall'altracco delle barche provenienti da San Thomas. lo staff cordiale e familiare sempre prodigo a dare consigli utili sui ristoranti. colazione essenziale pane burro e marmellata. Romantico l'happy hour al tramonto sul piccolo terrazzo. mi è dispiaciuto per la camera la 112 molto umida con odore sgradevole e il bagno completamente da rifare. credo che ci siano...

“Staff were great! Friendly, and willing to let us store our bags in their office hours before check so we could enjoy the day without our luggage”

“The Island View was charming, the views were fantastic, and the staff were friendly and attentive! We had an earlier morning and they were very kind to make us a breakfast to go. Food was great! If I had to come up with any complaint it would be that the pool (shaded for a good portion of the day) was a bit chilly, but my husband didn’t mind that.”

“We stayed in a 2 bedroom cottage, and we thought the rooms looked very nice. We had an issue with the cottage being warm most of the night as well as the TV not working properly. We reached out to staff, and they didn’t contact us until the next morning, which is when we were leaving. When we vacation, our non-negotiables are clean, comfortable rooms, and unfortunately, the second item wasn’t met. Also important to know that the only walkable food option is their restaurant, which does not...

“Like most hotels in St Thomas, the place is dated. . .decidedly so.”

“The property is in a great location where you could walk into Cruz Bay for shopping and restaurants. It had all the amenities that you needed.”

“The room was beautiful! They upgraded us at no extra cost to us ! The food was Delicious and fresh. All the staff... every single one of them in maintenance, housekeeping, reception, bartenders, servers, culinary staff are so welcoming, amazing and so kind. You're very lucky to find such a wonderful group of people to represent the Pink Palm hotel in St Thomas🙏 I spoke with them all to thank them for making our stay so comfortable and enjoyable!”