Hotel a Genelle

“Had a wonderful stay here. Fantastic breakfast! Definitely would recommend.”

“Tv cable didnt work, charged for 45 min early check in, breakfast was cheesy and floor/tables not cleaned. ”

“Staff were friendly. Rooms clean. Delicious breakfast.”

“Limited choices of accommodation in Trail BC so this property makes the stay extra special. Very helpful staff; quick response on communication. Will stay again!”

“Old but cleaned! We couldn’t start the heating system so it was cold. The reception lady was lovely and easy access to the kitchen”

“Got off to a rough start with an issue with the room keycard, but the staff worked tirelessly to ensure everything was to my satisfaction. Went above and beyond and even upgraded my room at no charge.”

“Hot tub was so good”

“off season, so reasonable rate, clean room and a pretty good breakfast a the restaurant. No five star resort, but I would stay again.”

“Clean well run basic roadside motel”

“Alll is well. ”

“Clean room ”

“When I arrived I realized it was not a suitable place to stay and went to another location. Loosing the money I spent on the room.”

“Staff were very helpful, great room for a one night stay”

“They had just been a giant windstorm in power and nonetheless the staff were doing everything humanly possible to make our stay comfortable and satisfied”

“We chose the cheapest room rate and I suppose we got what we paid for. Towels stained and thread barren, shower curtain heavily coated with pink mold, all edgings black with muck that could be scrub brushed, walls splattered with all matter and in need of paint, couch was too dirty to sit on.”

“We had to wait about 45 minutes for our room to get unlocked since the room key did not work upon arrival”