Hotel a Genelle

“Had a wonderful stay here. Fantastic breakfast! Definitely would recommend.”

“Old but cleaned! We couldn’t start the heating system so it was cold. The reception lady was lovely and easy access to the kitchen”

“Staff were very helpful, great room for a one night stay”

“The property fairly clean, staff at check in was new, not very knowledgeable, at check out there was no staff, talked to someone on the phone. I personally will not return.”

“Fine for a night.”

“Disappointed with we had left two expensive items in the room and have called the hotel repeatedly they refuse to respond . These items total over 500$ …. Feels like theft .”

“Alll is well. ”

“Limited choices of accommodation in Trail BC so this property makes the stay extra special. Very helpful staff; quick response on communication. Will stay again!”

“Sehr freundlicher Empfang, gutes Restaurant im Haus, gepflegtes Zimmer, sehr empfehlenswert”

“First time staying at this hotel for a business trip. The hotel staff and Gabriella’s restaurant were the highlight of the stay. Great service and high quality Italian restaurant that serves both dinner and offers a breakfast cafe option too. Looking forward to coming back.”

“horrable ”

“Room was clean with enough room. Staff was very friendly. Simple stay at a basic price. Room above us was a little noisy for 30 minutes very late. Breakfast was crowded due to large tour group. ”

“Really beautiful hotel. The weird thing is they don't have a pool or hot tub. Weird for a ski resort hotel.”

“Clean well run basic roadside motel”

“We chose the cheapest room rate and I suppose we got what we paid for. Towels stained and thread barren, shower curtain heavily coated with pink mold, all edgings black with muck that could be scrub brushed, walls splattered with all matter and in need of paint, couch was too dirty to sit on.”

“My wife, son, family pet and I stayed in the Suite with kitchenette Apr 30-May03 2026. Beautiful, relaxing and comfortable suite with lots of room. The beds were very comfortable. Although busy with guests, the hotel was quiet and relaxing. The staff were very helpful. The area was great for early morning walks along the River walkway. The staff recommended the nearby Bridgeview Cafe for Breakfast / coffee and we were not disappointed. Great for a sit down breakfast or food to go! We will...

“Very impressive ”

“We had to wait about 45 minutes for our room to get unlocked since the room key did not work upon arrival”