Hotel a Genelle

“Had a wonderful stay here. Fantastic breakfast! Definitely would recommend.”

“Limited choices of accommodation in Trail BC so this property makes the stay extra special. Very helpful staff; quick response on communication. Will stay again!”

“Friendly front desk staff. I’ve stayed at this hotel a handful of times and haven’t had any issues but this stay was not welcoming. The room smelt like a 90’s bar , I tried to call front desk but nothing! I was on the bottom floor and the people above me We’re so loud ( while getting it on ) the whole hotel needs to be noise proof. The continental breakfast was good.”

“Old but cleaned! We couldn’t start the heating system so it was cold. The reception lady was lovely and easy access to the kitchen”

“Didn't do breakfast and could have used a 2nd chair in the room. Staff was friendly and efficient.”

“Hot tub was so good”

“Tv cable didnt work, charged for 45 min early check in, breakfast was cheesy and floor/tables not cleaned. ”

“off season, so reasonable rate, clean room and a pretty good breakfast a the restaurant. No five star resort, but I would stay again.”

“They had just been a giant windstorm in power and nonetheless the staff were doing everything humanly possible to make our stay comfortable and satisfied”

“Clean room ”

“Great location and friendly staff”

“We chose the cheapest room rate and I suppose we got what we paid for. Towels stained and thread barren, shower curtain heavily coated with pink mold, all edgings black with muck that could be scrub brushed, walls splattered with all matter and in need of paint, couch was too dirty to sit on.”

“Alll is well. ”

“We had to wait about 45 minutes for our room to get unlocked since the room key did not work upon arrival”