Hotel a Genelle

“Had a wonderful stay here. Fantastic breakfast! Definitely would recommend.”

“Old but cleaned! We couldn’t start the heating system so it was cold. The reception lady was lovely and easy access to the kitchen”

“Staff were very helpful, great room for a one night stay”

“off season, so reasonable rate, clean room and a pretty good breakfast a the restaurant. No five star resort, but I would stay again.”

“It was a pretty good stay got locked out of the building and both my cards didn't work to go into the gym but overall not to bad”

“Alll is well. ”

“Limited choices of accommodation in Trail BC so this property makes the stay extra special. Very helpful staff; quick response on communication. Will stay again!”

“Hot tub was so good”

“I came here for a last minute weekend retreat in the mountains. The property is modern and has all the necessary amenities, even in the shoulder season. The onsite restaurant offers incredible dining. Service was great. I do wish this property had a pool or hot tub, and a more free parking options for guests. I also think a hiking/walking trail map for the area would be useful, along with activities in the area occurring during my stay (though I did not ask if this existed). ”

“Clean well run basic roadside motel”

“Disappointed with we had left two expensive items in the room and have called the hotel repeatedly they refuse to respond . These items total over 500$ …. Feels like theft .”

“a very nice place to stay”

“First time staying at this hotel for a business trip. The hotel staff and Gabriella’s restaurant were the highlight of the stay. Great service and high quality Italian restaurant that serves both dinner and offers a breakfast cafe option too. Looking forward to coming back.”

“My wife, son, family pet and I stayed in the Suite with kitchenette Apr 30-May03 2026. Beautiful, relaxing and comfortable suite with lots of room. The beds were very comfortable. Although busy with guests, the hotel was quiet and relaxing. The staff were very helpful. The area was great for early morning walks along the River walkway. The staff recommended the nearby Bridgeview Cafe for Breakfast / coffee and we were not disappointed. Great for a sit down breakfast or food to go! We will...

“horrable ”

“We chose the cheapest room rate and I suppose we got what we paid for. Towels stained and thread barren, shower curtain heavily coated with pink mold, all edgings black with muck that could be scrub brushed, walls splattered with all matter and in need of paint, couch was too dirty to sit on.”

“We had to wait about 45 minutes for our room to get unlocked since the room key did not work upon arrival”