2/10 Terribile
Manuel
Viaggio di coppia
20 gen 2025
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The wallpaper was peeling off the walls. The faucet fixtures in the sink and bathtub were falling apart. The air vent had mold growing on it. There was no hot water in the sink. The room is severely outdated. There was a fire alarm in the middle of the night when most guests were sleeping. There were several doors that had the ‘Exit’ sign over them that did not open! After trying to open 3 doors, I finally found one that opened at the end of one of the hallways and made it outside. Everyone was standing around in the lobby hoping for someone at the hotel to provide information. No one ever did. There was a woman behind the desk who was shockingly checking someone into the hotel while there was an active fire alarm in progress. No one from the hotel made an announcement at any time. I had to approach the front desk and interrupt her while she was checking someone into the hotel to ask about the fire alarm. She said there was no fire and that everyone can go back to their rooms. Unconscionable that there was no preparedness in the event of a fire alarm and the guests were left to fend for themselves. I can only imagine what could have happened if there was an actual fire.
Manuel
Soggiorno di 4 notti a gennaio 2025