10/10 Eccellente
JOANNE
Viaggio con la famiglia
16 dic 2024
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
This place was wonderful in several ways. Spacious accommodation that was very clean. We truly appreciated the space and the number of beds for our family that gave us a lot more comfort that other hotel rooms in Japan.
Kana-san is amazing— she is a gem of an employee and was extremely helpful and very friendly. Always going out of her way to help with information and anything we needed. We were so grateful she was working overtime the night we arrived, as we were having trouble parking and she guided us through that and the entire parking process. She never once looked begrudging abt her time. We met her again the 2nd day and it was always great talking to her. She shared several recommendations and was always ready to help.
On the other hand, the male staff that was around at other times seems very unwilling to help or engage with guests. Not a smile, or even a greeting. He stayed at the reception table mostly and looked at his phone, and left guests to their own devices or mini-struggles with the things at the breakfast table. We felt we would rather not bother him in general.
The location isn’t at the centre of town, so if you’re looking for something that is central, this isn’t for you. We were very happy to take longer walks and come back to a spacious but cosy and quiet place, so this wasn’t a problem for us. Simple complimentary breakfast of bread and coffee & cereal, and you can cook your own food in your room/apartment.
JOANNE
Soggiorno di 3 notti a dicembre 2024