Hotel con Wi-Fi a Kaunas

"Terrible. I booked this hotel which cost was the double of ALL THE OTHERS HOTELS IN THE CITY, just for the SPA that was included in the amenities of the hotel, declared with pictures and clearly written among the services of the hotel. Instead the SPA was by payment and was outside the hotel. When I notified the matter to the reception staff they said that was written that was a paid service, but WAS NOT. They had been very unfriendly and unpleasant. Furthermore the sauna was only open from 6.00pm to 11.00pm = NONSENSE.."