Hotel a Kivu

“It was located near Nyungwe NP. Lovedthe views from our balcony. The staff was outstanding. We enjoyed the entertainment too. ”

“The Policy from Expedia and front desk didn’t match. Front desk didn’t explain to me check out time and breakfast that was free. Only certain items were free for breakfast so they charge me. I went based off what I saw on Expedia when I booked check out time was at noon (12) and free breakfast. Front desk lady was very annoyed. She brought another girl that try to explain to me in a polite way but was also annoyed and overwhelmed. They kept messaging me on WhatsApp saying I didn’t pay for my...

“A clean, spacious room with a balcony and good view. Helpful staff. Good restaurant. Good location. The website listed air con. There is no air con, but with a fan i was quite comfortable. ”

“The setting of the hotel is superb – nice beach (the water has great mineral quality to it), different walks at the door step (Congo-Nile trail or lakeside paths, coffee washing station nearby is great to visit). The food is excellent (from the local vegetable and fruit garden) and rooms are spacious and well-maintained. The downsides are 11 km of dirt track in poor condition (allow extra 10-15 min relative to google maps estimate) and rooms can be too warm at night (24C at night, no aircon) ”

“Nice getaway . It’s a perfect place for renewal. Not easy to get to however.”

“Magnifique hôtel avec une vue imprenable sur le lac Kivu. Le lodge est splendide et Eric et Philippe ont été tres accueillants et serviables pendant notre sejour. Je recommande très vivement. ”

“Le staff n'était pas d'une grande aide. Le petit-déjeuner n'était pas compris pour les 2 personnes de la chambre et la qualité laissait à désirer. Impossible de manger dans le jardin avec tous les animaux. Pas de vue sur le lac comme cela semble être indiqué. Je recommanderais uniquement cet endroit si vous souhaitez juste un endroit pour dormir, sans plus.”

“La tente était fortement piqué par l’humidité et certaines tirettes ne sont plus fonctionnel. La réactivité de l’équipe, la qualité des repas, le décor du lieu, le rapport qualité/prix.”

“Wonderful place! Would recommend to others”

“The staff are wonderful, both kind and efficient. The reception were helpful and made one feel so welcome on arrival. Getting there at night can be tricky as google maps is wrong while there are few signposts showing the way. The setting is fantastic and what a tranquil and relaxing place! Great place to see Nyungwe forest from.”

“The place isn’t anywhere near as nice as the pictures. Nice staff but that’s about it. Overpriced like everything else in Rwanda.”

“Waking up to the views of Lake Kivu were amazing the food and the staff were fantastic! Margret and her team were very friendly, attentive and catered to our needs. The rooms are exactly as shown in the pictures.online. Can’t wait to go back- Would highly recommend .”

“I informed you that they declined my check in and i am waiting for my refund. ”