8/10 Buono
Rachel
Viaggio con la famiglia
21 ott 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The property was clean, rooms were good size, and staff was nice. Great location as well! The only issue I had was I injured my leg a few months ago and have a disability parking permit. I didn't realize (or even think about checking) there would be no elevators at this hotel. My SO mentioned the day before and I called and the person I spoke with said someone "requested/reserved" the bottom floor months ago, so they were priority. I booked our room months ago as well, but I didn't need a special requirement like this at the time of booking. I did ask about an ADA accessible room. They said the best they could do was call the other party to see, but they called me back and said they didn't want to switch rooms. I'm not sure if the other party was also ADA, but if not - I thought the law is to have it accessible to those that need it, but this is something newer to me and I'm not very knowledgeable about ADA laws. It took me 5 minutes to get up and down one set of stairs and was very difficult. Thankfully we weren't higher up than the 2nd story. Aside from that, everything else was great.
Rachel
Soggiorno di 2 notti a ottobre 2024