Hotel con servizio concierge a Luton

“One night stay prior to flying early out of Luton. Warm welcome by reception staff. Room nice and big, bed comfy but on the small side! We had dinner in the lounge. I had pe and mint veloute which was pretty bland. My husband had beef sliders which he said were tasty. There were staff around but not very attentive. No draft beer which always disappoints my husband. Very surprised that all the staff we asked knew nothing of the history of the Hotel!? What a shame, I researched myself but...