4/10 Scarso
Andrea, Ivano Frankivsk
12 gen 2015
Non mi è piaciuto: Personale e servizio
What's happened..?
This is the second stay at Ramada Lviv.. but this second time we didn't received the service we aspected for this Hotel. We booked a triple room requesting a cot instead of the additional bed as we where 2 ad + 1 baby 2 yld. The morning of the date of arrival we also called the hotel to check if the cot was in, and they said OK. At arrival time cot was not in the room, and no cots where available.. "SORRY" was The only word receptionist was able to say ....
We kept this hotel for the location near the airport. But we found others downtown at only 20 minutes from the airport, better service, low cost transfers from the airport and bar services ( IN & OUT ) available till late in the night for those Guest arriving very late.... Andrea