Hotel a Massanetta Springs

“I didn’t come to the resort to be hostage to the timeshare scheme. I was detained for 4 hours. They really wouldn’t accept No as an answer. I am a diabetic and I repeated several times I needed to take my meds and refused the timeshare. Finally I just walked out. They owe me $50 I gave them cash for breakfast if I would listen. I did for 4 hours. I would like my $50 back asap. ”

“Our inkeepers were so great, made us feel welcome and cared for. The location was awesome, near the Cave Hill Brewery, several nice restaurants, and a spa close by. we were close to skiing, and overlooking Massanutten resort. The Inn was perfect, clean and cozy. Thank you ”

“Staff is very friendly and the view of the mountain was spectacular. Room was clean and cozy ”

“The room where the pool is was absolutely freezing. We picked it for the indoor pool and were incredibly disappointed by this. ”

“Clean room nice staff pet friendly ”

“Super Close to JMU which we visited for the weekend”

“Loud room. Motor from water heater kept us up all night. They offered ear plugs. Elevator was broken. They put us on the third floor. Took 3 trips to the car to unpack and oack. Then ”

“Great”

“It was ok. ”

“Very friendly staff, property and location was great rooms are just average”

“Beautiful place and lots of amenities ”

“The room felt maintenance-neglected and barely clean. There were visible signs of poor upkeep, and the cleaning looked surface-level rather than thorough. The overall impression was that the room had not been properly prepared before check-in. Management should improve both maintenance response and housekeeping quality control.”

“Staff was welcoming.”

“Hotel che ci ha soddisfatto sotto ogni punto di vista. Siamo arrivati prima dell'orario del check in e la receptionist ci ha informato che la nostra camera non era pronta. E' intervenuto immediatamente il manager che in 5 minuti ci ha trovato un'altra camera per sistemarci senza problemi. Con una estrema gentilezza e competenza e anche molto simpatico. Colazione con salato e dolce, ampia sala per non dover aspettare per sedersi. Camera spaziosa, letti comodi, Tutto molto bene!”

“Clean room, a little dated but comfortable, not real close to many restaurant choices”