Vacanze Taunton

very comfortable bed; surprisingly quiet considering how noisy the bar downstairs was; we liked it!

Staff was good and friendly

Our room was huge(forest room.) Bed was 2 singles attached together but very comfortable. We enjoyed the breakfast. Staff are polite and helpful . In our room, there was a bath, but no fixed shower. Gym was large and we used it every day. The pool area was quiet and relaxing, the water was sometimes a bit cold for some people, but great if you like swimming lengths. The jacuzzi wasn't working unfortunately but the sauna was lovely. The changing rooms & showers were rather smelly and not cleaned thoroughly. The hotel is looking a bit tired in some areas and is due for refurbishment in January apparently. Overall, we had a relaxing stay and would come again.

On arrival we were informed to dine within 8:30 p.m. and once sit at the restaurant (at approx 7:35 p.m.) we were informed that nothing on the menu, except for what displayed under "sunday roast", which included about 3 starters and 3 mains, would have been served. If we were told before we would have chosen a different dining location. My daughter and I are allergic to oils and asked for a plain salad with 2 boiled eggs and were told that they couldn't make it as the boiling process takes to long (!). Eventually we were served the salad with 2 slices of frozen avocado and payed £15 each for that! Just as crazy as it sounds. Both the guys (both uncooperative) at the restaurant did not even informed us that there were unseasoned plain veggies available, which we learned as we saw other's dishes passing by. When we asked for a portion of that, it was 8:36 p.m., we were told that the kitchen was closed and that they would have just served desserts from that moment on. Unbelievable, the kitchen was shut but not for desserts. Despite such bad experience in the evening, the morning staff was very kind and breakfast variety was very satisfying.