Hotel in zona Mutet, Kisumu

“Incredibly accommodating staff. They went above and beyond to make us happy 😁”

“Receception was very decent. ”

“Wonderful environment, friendly staff, great menu and healthy options. The concierge lady and the HR were exceptional .. just that check in wait took longer than expected but overall we enjoyed our stay.”

“Very strategically located in a prime location within the City of Kisumu, the hotel is convenient in terms of proximity to banks, shopping malls, airport, coaches, hospitals and key Government and corporate installations. Very ideal for both corporate and leisure travelers. The Team at Sarova Imperial are quire professional, first great impression has to be Godwill and the exceptional Mercy at the Hotel's Main Reception and the Waiting Team at Florence Restaurant were absolutely amazing! The...

“The staff was great!!! The rooms were clean and the breakfast was phenomenal!!! The kitchen staff were great as well, they really took care of us. ”

“We had a wonderful stay here - an oasis of calm in the hustle and bustle of central Kisumu. The rooms were clean and of a much higher standard than most other hotels in the area. ”

“Nice environment with clean rooms and a hot shower. Friendly staff. Food prep was a little slow but the food was good. Enjoyed the stay. ”

“Clean room, super friendly staff, great restaurant.”

“Clean room, great staff”

“Great customer service, easily accessible, friendly staff, however, the room was extremely hot both during the day and at night, management should consider installing cooling systems or fans in the room. ”

“Nice location ”

“Internet provision was very weak and unstable Promises to fix the problem were many but never happened.”

“Great location ”

“Very nice service from reception”

“Staff was helpful and friendly. Hotel is close to a main road, but not too close. Rooms are in order and clean. ”