We spent one week here in July 2023 and could not have been more pleased. The hotel is as beautiful and charming on the outside as it is on the inside. It is family owned and run and the service you receive is like none other. Everyone was so friendly and helpful from the moment we stepped inside. We were provided suggestions and recommendations of places to see and hiking trails to check out from Marc. A daughter even told us where we could find an authentic cowbell to take home as a souvenir…and called the shop to make sure some were available! Daily breakfast was traditional Swiss with breads, cheeses, meats, and eggs. Dinner was a fine dining experience. The location is central to all the tourist cities like Lucerne, Zurich, Interlaken, etc. From the hotel it’s a quick 2 minute walk to the local bus station. We truly enjoyed our time here and cannot recommend this hotel enough. It’s a hidden gem and you will not be disappointed!!