6/10 Soddisfacente
martha
27 ott 2024
Non mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
I booked two rooms at the property for October during their Day of the dead event weekend. Upon check in , there was no available parking for us as they were all taken by the visitors that came to see the riverwalk parade. We could not find any parking for about 30 minutes and then had to pay an additional fee for parking away from the property. I was also informed that I had to pay an additional $240 for both nights for both rooms together for an incidental fee. When I called ahead of time was told they did not have any additional fees. During check in the staff informed us we had a $25 attraction fee that could be used for any attraction of our desire. We were given a piece a paper and were told to take it the desired attraction we were going to go to. We chose the riverwalk boats, however were told we had to go back to the hotel and receive our tickets at the front desk. We still had to pay for the tickets. This was my first time staying at the marriott and will not return. The only good thing about this hotel was the fact housekeeping came during our stay and cleaned the room. For the price of this hotel, I would rather spend it somewhere else. Would not recommend.
martha
Soggiorno di 2 notti a ottobre 2024