8/10 Buono
Mari
Viaggio con la famiglia
24 giu 2024
Mi è piaciuto: Pulizia
It was a clean, cozy, and pretty place. We loved the ambiance of the place.
Two issues we had were:
1. One shower room was clogged from the previous guest and water doesn’t drain so it was unusable. ( I didn't want to waist my time during my short stay, so I didn’t reach out about this to the owner. )
2. First time getting into the master bedroom shower, I slipped hard on the tub with just water running, no soap involved. It is an old type of tub surface that needs a slip prevention seal or a sign to recommend to use traction mat. ( I found it under sink later and used it.) The slip caused huge bruises to my arm and knee and it is still swollen after 1 week. It was really painful for the next three days, I couldn’t fully enjoy the vacation activities.
When I reached out the owner via email with photo of my swollen - just to let him know what happened and suggestion of improvement to prevent future guest injury. He never replied! With any business owner, when injury is involved at their property, they should have called and asked the situation. Then the bad experience can turn into peaceful one. I could have write a better review.
He was quick to reach out about a bag one of us left behind. That was nice, but he made us contact to the maid manager who was on vacation, so we had to leave message several times trying to reach her while we were sight seeing. I wished the owner had a better communication skill to tell us her availability at first.
Mari
Soggiorno di 3 notti a giugno 2024