ApartHotel a Serralunga d'Alba

"Tutto ottimo "

"Complimenti allo staff per il trattamento, i servizi, la cucina! Torneremo sicuramente da voi. "

"."

"Ottimi residence, posizione comoda, personale cordiale. Lo consiglio. "

"Camera confortevole, personale gentile e disponibile, servizi di biona qualità. Consigliato per un soggiorno tranquillo e rilassante."

"ottima struttura, team gentilissimo, logistica molto efficace ottimo value for money"

"Tutto stupendo"

"Bella struttura vicina alla cittadina con spazi ampi ben fruibili silenziosa , almeno le camere assegnate, stanze accoglienti e ampie"

"It could have been a good stay but unfortunately due to a bad management and poor cooperation level, my review is one of the worst I ever shared. If you leave your car just outside of the building be prepared as it might get damaged overnight and suddenly nobody will help you with that nor assist you. Apparently cameras are out of service (and from the picture you could clearly see a camera pointing right on the direction of my car, so maybe it’s a fake one?..that’s a different topic though..maybe a lawyer could help with that). I even asked when arrived if the car was ok parked that way as the drive way is quite narrow. The young lady at front desk offered her help but obviously she was not able to help a lot but she did her best, the management that should have called me back the same day of course did not ring back..so unprofessional! It is not acceptable whatsoever to leave a car in pristine conditions outside of a so called 4* hotel to find it the following morning with a damage and on top of that no explanation nor support from the direction. I would have given 0 if possible, but it could have been a nice experience as well. Not worthy, that’s my honest opinion: wanting to have a nice experience and instead you get an expensive damage on a brand new car!"