8/10 Buono
Mary Kate M.
20 gen 2025
Mi è piaciuto: Pulizia
Winter Stay
We enjoyed our stay a the Cozy Shaw. The beds were comfortable and the neighborhood was nice. If you are staying here in the winter time, please know that the city does not plow this neighborhood's streets. This means there is ice on the road and on the side walk. The hosts of this house did clear off our parking spots and the sidewalk in front of the house, but driving is still quite difficult. We did have one hicup during our stay. One of the shower faucets did not turn off after we used it. We immediately called to get this fixed to keep the water bill from accumulating. I called at 1 am, someone picked up the phone and responded immediately. However, when they said they would call back, I thought it would be within a couple of hours. This was not the case. The management/maintenance team waited 18 hours to fix this problem. The water in the shower ran hot water continuously during this time. I wish there had been better communication with me on the timeline of when this would be fixed. Because I was not told when the maintenance men was coming until 20 minutes before he arrived I missed out on spending time with friends which is the whole reason we chose to rent this house and travel to St. Louis. I was disappointed.
Mary Kate M.
Soggiorno di 2 notti a gennaio 2025