6/10 Soddisfacente
James
Viaggio con la famiglia
21 dic 2024
only one restaurant. wait staff were great .breakfast was great but when we ordered sides with our supper the meal was hot but the sweet potatoes fries and onion rings were cold. small beach and brown water. not enough carts to get to upper apartments. younger staff were not knowledgeable. of some things. And while we were there I slipped on wet floor and cut my big toe. because it slipped into a pce of metal holding down the rug. toe was really bleeding my wife asked for some band aids which they gave her and she went back and got some antiseptic pad and a few more band aids and none of your staff came over to see what happened and it was my wife that used paper towels to clean up the blood that was on the floor in about 6 places including your carpet. this happened at back door looking at the ocean. It happened in your main lobby and no one saw the 4 of us trying to stop my big toe from bleeding. at 9.30 in the morning. We liked your rooms and they were clean and the beds were very comfortable. The property was kept up and we always saw workers doing the landscaping and painting. it needs a lot of work coming out of the ocean to get to the pool or restaurant the transition is eroded away from rain water in a few places. I'm sorry if this review seem negative but we did have a great time you can tell that the resort has great potential its just not there yet.
James
Soggiorno di 4 notti a dicembre 2024