2/10 Terribile
Ricky
Viaggio con la famiglia
21 gen 2025
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Booked a reservation here for me and my 8 year old son. 1st room was tucked on the backside of the Motel. We arrived around 7 pm and it was dark. As soon as we parked the occupants of 2 separate rooms came out of their room and just stared at us, im assuming they were making sure we were not cops, very seedy. 1st Room wreaked of cigarettes and dirty ashtrays. We went to the front desk and complained about the condition of the room. Front desk staff acted surprised but gave us a different room around the front of the Hotel....
2nd room the celing was literally caving in and there was standing water on the floor from where the roof was actively leaking and the bed was wet from the leak as well. We immediately reported the condition of the 2nd room to the front desk and demanded a refund. They said i would need to go through Expedia to request the refund. Ive requested a refund through Expedia and they have declined to issue a refund because they cant get in touch with the Motel supposedly. I just contacted the Motel with no problem at all. I wont ever book through Expedia again after loyally booking through them for over 10 years. I do not recommend staying at this Motel at all!
Ricky
Soggiorno di 1 notte a gennaio 2025