Resort e hotel con spa a Sumatra

“Clearly the best hotel in Medan. I was staying here for a week and liked everything about it. Attentative staff, very secure place, good location directly next to mall, wonderful room with big and comfy bed, big bathroom, good Restaurants for a reasonable price, and I appreciated most that cleaning service didnt knock the door before 11.30am. Wonderful! ”

“Fine hotel with friendly staff”

“The room was very clean and the bed was very comfortable. The staff were friendly and helpful. ”

“Very Nice Interior Good Meals at a reasonable cost”

“Polite and friendly hotel staff. Cleanliness is one of Mercure’s strengths. Keep it up. Probably just upgrade the sliding shower gun holder (loosed). ”

“Horrible. Room Smells like thick mold. I asked to replace one towel as it was warn out in a fashion that cannot be offered to any customer. The guy told me "this is an extra towel and can be charged"...seriously. I took that as a joke. A not fun one tho. Karaoke from the rooftop was clear loud in the room. Called the reception twice at 22.25 and 23.10..i was assured both times that in 10 minutes max that music would have stop. Obviusly was not true. I checked out at 23.45 as it was impossible to...

“Their food was their only weak point, but it was still decent.”

“Experience has been great, attentive service, good breakfast, ease of transportation. Upgrades since Mercure took over are very good.”