4/10 Scarso
Melissa
22 apr 2025
Mi è piaciuto: Condizioni e dotazioni della struttura
Non mi è piaciuto: Personale e servizio
Not the best experience, especially if you do speak the language as you are a disadvantage. Had a slight stain on the bedsheet from ink transfer that could be easily washed/bleached off (bed sheet is white), but instead staff told me that their cleaning agent from their house keeping couldn't take it off it means that it can't be washed off. I have dealt with ink staining at home and have been able to bleach it off myself. I eventually had a friend come talk to them for me and they explained that their cleaning agent is some type of baking soda mixture. I told asked them via my friend if they don't use bleach and they said no. They launder off site. Made me pay a fee of NTD $2000 and then offered to give me the bed sheet since I technically paid for it. Weird thing to offer a guest if they are traveling... Worst thing is they didn't even let me know they had free laundry service that guest could use behind their desk. I would've asked them to hold off in charging me and bought bleach at a local store to clean it myself.
The water temperature is also very inconsistent. As other reviews have said - the water can get scalding hot instantly (no gradual change). This can be dangerous for children.
Benefit is that this is central and close to a transit station - however there are other hotels around the same vicinity.
Melissa
Soggiorno di 5 notti a gennaio 2025