2/10 Terribile
Malcolm
20 dic 2024
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Hello,
I am not sure if you received our full review. This was the worst hotel we have ever stayed at and we have used extended stay for years. This experience has us not ever staying at an extended stay again.
We changed our plans as we decided to go to Tampa instead of Pompano Beach. We wanted to change our reservation but was told no. We ate the 266.00.
When we arrived in Tampa we waited to check in. We tried to walk our dogs in the dog are. It was impossible due to all the poop everywhere, and the poop container was full. We mentioned it to the desk clerk she cringed and that was it. The container stayed full and was full when we left. There was poop around the whole building.
Our room had no TV remote, we could not get coffee or a coffee pot. We killed roach, and 3 doors down they sealed it off and were fumigating, . The stairwells smelled of a week old trash can sitting in the sun. The carpets were filthy and stink. Puke in the elevator. It was bad. We have stayed across the US , but will never stay at an Extended Stay America!
If this email falls on deaf ears, that’s ok.
Malcolm
Soggiorno di 2 notti a dicembre 2024