2/10 Terribile
Paolo
Viaggio di gruppo, Viaggio di coppia
12 ott 2024
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I booked this hotel in good faith and based on the fact that it is rated as a 4 star hotel. We stayed for two nights in October 2024. In the two days we had 3 rooms, 401, 107 and 501. Some of the issues we encountered were no water pressure in the shower, none at all, impossible to have a shower. Cockroaches in the room, mould, broken curtains and a general state of disrepair and uncleanliness. Our friends who stayed in room 315 also observed a general state of disrepair and uncleanliness.
The swimming pool seems dirty as it presents with a thick yellow/orange line that marks the water level, looks like rust but I’m not an expert; however it is definitely unsightly and doesn’t inspire trust. Furniture in general in the common areas present with stains and spiderwebs; the mirrors are dirty/stained. The receptionist was informed as well as a gentleman present who identified himself as the owner who apologised. We made it clear that we would placing a review that reflected our experience and he replied that he was okay with this.
In my opinion, this hotel falls short, by far, of the standard I would expect from a 4 star hotel. I would absolutely never go back and would strongly discourage any of my friends and family to go and stay there.
Paolo
Soggiorno di 2 notti a ottobre 2024