4/10 Scarso
rebecca l.
7 feb 2025
2 week stay to visit family
From the beginning there were issues with our stay, the main positive was my in laws who live locally were given early access to enable them to decorate the property to make it special for Christmas, on their arrival the door was not functional, the gate stuck and the overall cleanliness of the property was not up to standard - balcony covered in bird poo, kitchen surfaces needed a clean, towels bleach stained which my in laws rectified. The doors were sorted by the property manager but he was aware that the only way to fix the issue was to have a new door fitted. On our arrival we became aware of further issues, Internet not working, no English TV as advertised, heating in the downstairs bedroom not working, fridge cracked and not in good condition, bathroom upstairs unusable due to sewerage smell being so strong, floors were so dirty that my children's baby gros were filthy after crawling inside. These issues were put to the owners and whilst the floors were cleaned and beds changed, the remaining issues were for us to sort or to live with eg turning electrics on and off to fix heater (didn't work) running the taps in bathroom for half an hour to sort the sewerage smell (also only made a difference for 48 hours before the smell was even worse). The general upkeep of the property is not ideal, skirting tiles loose, debris outside and animal poo all around the pool area. The positives are the rooms are a good size and quiet location. I would however not recommend due
rebecca l.
Soggiorno di 17 notti a dicembre 2024