Hotel a Urbana

“Poorly maintained property. Staff was nice but this place needs maintenance.”

“This hotel is not what is shown in the pictures. It was evident when I pulled in with my family that the hotel was not clean nor safe due to multiple reasons. We asked for a refund due to the reasons and they refused to refund us. Stay away from this hotel and find some where else even if it cost more money”

“Very good option, the hotel is wonderful.”

“Room and general areas clean and well maintained. Staff was friendly and helpful. Only complaint was room was a little cramped - one of the beds (two queens) was about 8 inches from the wall, making it difficult to get into that side of the bed.”

“Maleducati colazione inesistente sporco ”

“Very nice place to say The people were pleasant even on a work trip it was nice”

“Good”

“Need to replace the one staff that for sure more people complain in the past”

“Clean convenient, good value”

“Time to update this facility it's very dated and it's showing”

“clean room”

“Just pretty ‘down’ - entrance area smelled, the breakfast was awful (I turned on my heals and went to BUY coffee), they gave away my friend’s room and made up a bunch of excuses. I don’t think there was even an elevator? The sheets were a weird fabric… perhaps some unhomed people Living there? No chance I will make this mistake again.”

“Clean room ! Kind staff! Breakfast Bar ‼️Fresh coffee Always ‼️😉Easy Parking”

“The room was small but comfortable. The bed was too soft, but that's just me. I prefer a much firmer than average mattress. Having the diner right on site was great. The service was awesome & the breakfast delicious. I'd have no problem staying here again, or even just coming to eat.”

“Clean rooms, comfortable bed and friendly staff.”

“If you're too tired to drive and need a place to stay, this place is perfect”

“very accommodating of our request for a one hour later check-out time”

“The rooms had a very unpleasant odor, and the overall guest experience was disappointing. The Wi-Fi connection was poor, and I found the front office staff to be rude and lacking basic customer service skills. During my stay, one staff member abruptly ended a phone call while I was inquiring about a late checkout, and another called back in a manner that I perceived as intimidating and unprofessional. This was by far the worst experience I have had with any hotel property. As a result, I...

“Todo fue excelente. 2 minutos (max) para registrarme. Amabilidad y sonrisas por doquier. Cuarto superlimpio. Noche tranquila. Desayuno suficiente para arrancar. Maravilloso 7 estrellas”

“great place”