Hotel a Urbana

“Parking”

“The hotel was clean and the staff were extremely friendly.”

“Very good option, the hotel is wonderful.”

“Hotel has been updated recently. Our room air conditioner started leaking in the night. Staff quickly transferred us first thing in the morning to another room. The water was also turned off in town for 4 hours during the night. Not fault of the hotel, and luckily didn’t affect us much since it was between 10pm-2am. Disadvantage was not elevator to get to our second floor room with multiple bags/suitcases. No pool at this location. Breakfast was delicious!”

“Poorly maintained property. Staff was nice but this place needs maintenance.”

“Just ok for a short stay.”

“Maleducati colazione inesistente sporco ”

“Room and general areas clean and well maintained. Staff was friendly and helpful. Only complaint was room was a little cramped - one of the beds (two queens) was about 8 inches from the wall, making it difficult to get into that side of the bed.”

“Each staff member we encountered were extremely nice and helpful. The property is very clean and well maintained. We were staying for a lacrosse event at Utica Park, so this was very convenient. The park is a 7-10 minute easy drive.”

“This is an older hotel obviously. The staff was excellent, the room was okay and the breakfast was very limited. We probably won't stay there again but might be fine for most people.”

“Clean rooms, comfortable bed and friendly staff.”

“The only thing that was bad, was the water tasted bad. Had to go out and buy bottled water”

“Helpful staff.”

“The room was small but comfortable. The bed was too soft, but that's just me. I prefer a much firmer than average mattress. Having the diner right on site was great. The service was awesome & the breakfast delicious. I'd have no problem staying here again, or even just coming to eat.”

“Just pretty ‘down’ - entrance area smelled, the breakfast was awful (I turned on my heals and went to BUY coffee), they gave away my friend’s room and made up a bunch of excuses. I don’t think there was even an elevator? The sheets were a weird fabric… perhaps some unhomed people Living there? No chance I will make this mistake again.”

“Room was clean. The bathtub appeared to be newer, but there wasn't a rubber mat, nor anything stuck to the bottom of the tub to keep people from slipping, sliding and falling. I fell once while trying to bend over to get the soap for washing and then again while I was hanging onto the handicap bar and trying to turn around to get rinsed off. We put a towel on the tub floor to keep from slipping. I informed the front desk when I checked out.”

“The stay n the location was fine I just didn’t see the 150 extra security deposit for one night stay that threw me off”

“Rosa at the front desk was very friendly and professional. She made me feel welcome. AJ is also very professional”

“Time to update this facility it's very dated and it's showing”