8/10 Buono
Julie
Viaggio con la famiglia
28 feb 2025
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Overall, this hotel was fantastic. We were there for an event at the Richmond Olympic Oval, so this was super close and convenient. We had a suite, which allowed us to comfortably fit 4 kids and 2 adults. The hotel and rooms were clean, comfortable, and well appointed (we loved the shampoo/conditioner!), the restaurant was good, we loved the outdoor pool, and parking was safe and easy.
The only negative part of our experience was that we were on the 18th floor, right by the elevator. We are not particularly sensitive to elevators (we're not guests who usually request to be distanced from an elevator when staying at hotels) but the noise and rumbling from the elevator in our room was very disturbing. It continued all night and the room actually physically shook whenever the elevator moved. We think it might have been because we were on the top floor and the elevator mechanics/winch was right above us, making it particularly loud as a result? I am a pretty sound sleeper and sleep with earplugs in, but the noise was still audible. My husband (who could sleep beside a moving train) was also kept up all night by the sound and vibrations. Even our kids (who were exhausted from a sports competition and who will sleep through anything) complained that the had been woken in the night by the sound.
So, overall, a great hotel, but just be careful on the top floor by the elevator!
Julie
Soggiorno di 1 notte a febbraio 2025