Resort e hotel con spa a Harrogate

“Building work in grounds, winter so muddy. Outdoor jacuzzi out of order so didn't swim pool looked small and busy. No instructions for show/bath got hair wet trying! Fridge unplugged no instructions as to where to find, on hands n knees looking. Kettle hidden away no directions to find, had to hunt. Lamps either side of bed odd lampshades. Cold water never really cold. Found odd bits of housekeeping referring to previous guest. Parked through an app for 26 hours for £8 5 minutes walk away rather...

“Beautiful old building, wonderfully maintained, no tired nor neglected areas. The welcoming reception boasts a roaring and welcoming real fire with an elegant seating area set around it. Staff are friendly and go about their duties with quiet efficiency. The old Swan certainly lends an air of qualities of yesteryear. Highly recommended. ”

“If you are looking for a boutique hotel with a good "value for money", here you are. In the city centre, wide rooms, very clean, lovely furniture, warm welcome, nice breakfast. The cherry on the cake is the restaurant downstairs: lovely food and very nice wines. I will stay here again”

“Caratteristico hotel inglese in centrocittà camere confortevoli personale disponibilissimo”

“Enjoyed our stay except for creaky floor boards (which can't be helped in old buildings), also we paid extra for Premium Parking, on the second day someone else parked on our space and we had to park round the back next to the bins, this was some distance from reception via a narrow, dark footpath. When we complained about the parking we were given a £10 refund.”

“There was plenty of parking. You have to record your registration number at reception to avoid a charge. We received a friendly welcome and were shown to room 4. The room was quite large and was well appointed, however, despite the radiator being on, the room was very cold and unwelcoming. When we returned after our meal in the bar, the room was still very cold and remained so throughout our stay. The bathroom was also very chilly. I mentioned this when we checked out. The receptionist said...

“I have stayed before & I like the place & people; slightly disappointed that there was no effort to clear the car park of snow or indeed the path up to the door - it was very dangerous. No grit or salt laid either. They did say they had a shovel ! ”

“Thoroughly enjoyed our stay in a first floor suite at West Park Hotel. Room was spacious with a comfortable bed and large seating area and a view over the park. We dined in two nights and the food was of a very good quality Staff are friendly and the service excellent. Breakfast is a bit hit and miss (very young waiting staff) but this did not detract from our overall experience. As regards the lack of parking it was easy to park outside between 6pm and 8am for free and we used the meter parking...